Lauren Burleson
Summary
Results-driven professional with a diverse background and a strong track record of success. Skilled in problem-solving, strategic planning, and effective communication. Proven ability to adapt quickly to new environments and learn new skills. Committed to delivering high-quality work and exceeding expectations. Seeking opportunities to contribute my expertise and make a positive impact.
Overview
7
7
years of professional experience
Work History
Project Manager
Driven Brands (i.e. Take 5 Car Wash)
12.2021 - 10.2023
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Provided strategic direction for projects in pre-construction to meet construction start dates (due diligence, entitlements, and bidding).
- Determined and defined project scope and objectives.
- Predicted resources needed to reach objectives and managed resources effectively and efficiently.
- Tracked project timelines to meet construction start dates.
- Managed a detailed project schedule and work plan in Smartsheet.
- Provided project updates consistently to various stakeholders about strategy, adjustments, and progress.
- Managed contracts with vendors and suppliers by assigning tasks and communicating expected deliverables.
- Monitored progress and adjusted as needed.
- Measured project performance to identify areas for improvement.
Marketing Coordinator
American Real Estate, ERA Powered
12.2019 - 12.2021
- Worked as a liaison between our three companies and four offices creating a clear channel of communication.
- Assisted in the creation of graphic materials for the use of the marketing department.
- Coordinated mailings, marketing materials, and website content.
- Managed multiple platforms and software that agents used to operate their businesses.
- Managed social media channels by creating engaging content, increasing followers, and analyzing performance metrics.
- Educated agents on best practices for advertising their business on social media.
- Managed virtual and onsite on-boarding and off-boarding of agents and staff.
- Developed and executed marketing campaigns to increase brand awareness and drive customer acquisition.
Front Office Coordinator
American Real Estate, ERA Powered
12.2019 - 06.2020
- Efficiently managed front office operations including scheduling appointments, greeting visitors, answering phone calls, and handling correspondence.
- Maintained office supplies and ordering of office supplies with accuracy.
- Handled office correspondence and incoming and outgoing mail.
- Implemented and maintained office procedures to increase efficiency and productivity resulting in improved customer satisfaction and reduced errors.
- Handled financial transactions, invoicing, and billing processes with accuracy and attention to detail.
Survey Administrative Assistant
Jones & Carter Inc.
11.2017 - 12.2019
- Supported 8 field crews and 4 Licensed Surveyors with business needs.
- Created projects and tasks as requested in Vision.
- Processed invoices, edited final documents, red-lining, and proofed for accuracy and compliance to standards.
- Managed survey materials and supplies inventory.
- Provided administrative support such as filing, photocopying, and coordinating meetings for the survey team.
Front Office Administrator
Jones & Carter Inc.
10.2016 - 11.2017
- Managed all front desk operations, including answering phones, greeting visitors, and coordinating office deliveries and mail.
- Handled tasks such as filing, data entry, and maintaining office supplies inventory.
- Assisted with coordination of meetings, including arranging for conference room setup and providing necessary materials.
- Provided excellent customer service by addressing inquires and resolving issues in a timely and professional manner.
Education
Bachelor of Arts - Mass Communication
Sam Houston State University
Huntsville, TX05.2016
Skills
Microsoft Office proficient
Smartsheet proficient
Canva proficient
Bluebeam
Communication
Project management
Critical thinking
Detail-orientated
Time management
Organizational
Technical
Interpersonal
Timeline
Project Manager
Driven Brands (i.e. Take 5 Car Wash)
12.2021 - 10.2023
Marketing Coordinator
American Real Estate, ERA Powered
12.2019 - 12.2021
Front Office Coordinator
American Real Estate, ERA Powered
12.2019 - 06.2020
Survey Administrative Assistant
Jones & Carter Inc.
11.2017 - 12.2019
Front Office Administrator
Jones & Carter Inc.
10.2016 - 11.2017
Bachelor of Arts - Mass Communication
Sam Houston State University
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