Summary
Overview
Work History
Education
Skills
Work Availability
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Lauren Buster

Lauren Buster

Treatment Coordinator & Analyst
Beaverton,OR

Summary

Results-driven professional with a passion for quality. Skilled at efficiently handling multiple concurrent projects, particularly in the field of AI and Natural Language Processing. Excels in anticipating needs, improving processes, building collaborative relationships, and exceeding requirements in team & individual environments.

Overview

8
8
years of professional experience

Work History

Treatment Coordinator & Analyst

Hillsdale Orthodontics
Portland, OR
07.2021 - Current
  • Leads consultations by presenting treatment plans, determining treatment fees, negotiating contracts, and keeping accurate patient records.
  • Performs practice data analysis and presents to doctors to make data-informed decisions after becoming a trusted advisor and being promoted within one month of hire.
  • Utilizes SEO and data analysis skills to increase internet-referred patients by 200%, increase case acceptance by 100%, and earn a consistent 5 star rating on Google.
  • Collaborates and corresponds with dentists, surgeons, and other clinical specialists to ensure effective treatment.

Natural Language Processing Tester & Analyst

Welocalize
Portland, OR
08.2017 - 07.2021
  • Ensured satisfaction of the client, a Fortune 10 company, in collaboration with colleagues & data engineers under NDA.
  • Adhered to quality standards while testing & training data models to develop a deep neural network chatbot.
  • Utilized skills in machine learning, natural language processing, linguistics, and data analysis for artificial intelligence understanding.
  • Quickly navigated new and developing projects while remaining a top performer in speed and accuracy.

Client Care Coordinator

Comforcare Home Care
West Linn, OR
06.2016 - 08.2017
  • Gained management experience after receiving a promotion within the first month of hire while overseeing entire client cases and territories.
  • Collaborated with clients, employees, doctors, and state authorities to ensure clients received appropriate care while maintaining HIPAA compliance.
  • Routinely conducted new client intakes, client check-ins, and employee evaluations to determine needs, report issues, and make recommendations.

Personal Trainer

24 Hour Fitness
Beaverton, OR
12.2015 - 09.2016
  • Designed specific workout systems for individual clients and groups based on performance abilities.
  • Grew client base through consultations, word-of-mouth referrals, and demonstrations.
  • Consistently met sales goals and achieved top sales numbers while providing excellent customer service.

Education

Professional Certificate in Google Data Analytics -

Coursera
Remote
01.2023 - 05.2023

Bachelor of Science - Exercise And Sports Science

Oregon State University
09.2010 - 05.2015

High School Honors Diploma -

Southwest Christian School
Beaverton, OR
09.2006 - 06.2010

Skills

    Natural Language Processing

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Work Availability

monday
tuesday
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saturday
sunday
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Quote

To raise new questions, new possibilities, to regard old problems from a new angle, requires creative imagination and marks real advance in science.
Albert Einstein

Timeline

Professional Certificate in Google Data Analytics -

Coursera
01.2023 - 05.2023

Treatment Coordinator & Analyst

Hillsdale Orthodontics
07.2021 - Current

Natural Language Processing Tester & Analyst

Welocalize
08.2017 - 07.2021

Client Care Coordinator

Comforcare Home Care
06.2016 - 08.2017

Personal Trainer

24 Hour Fitness
12.2015 - 09.2016

Bachelor of Science - Exercise And Sports Science

Oregon State University
09.2010 - 05.2015

High School Honors Diploma -

Southwest Christian School
09.2006 - 06.2010

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Lauren BusterTreatment Coordinator & Analyst