Lauren Buuck
Littleton,CO
Summary
Driven and experienced insurance professional with expertise in Workers Compensation. Analytically evaluates risk and loss potential and developing information for new and renewal policies to ensure profitability. Team-oriented with success in building relationships with brokers and sales agents to achieve business goals.
Overview
9
9
years of professional experience
Work History
Underwriting Manager
Pie Insurance
04.2022 - 12.2023
- Managed senior-level new business workers compensation underwriters and underwriting team leads in the Wholesale and Retail divisions.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Built and managed Pie's first Programs space beneath Wholesale division, which included vetting high-risk programs that would not fit in Pie's standard market while ensuring profitability.
- Managed underwriting department's implementation of Pie's first payroll partnership with ADP including developing underwriting guidelines, building policies and launched the Payroll division, which brought in over $30 million of new business in 18 months.
- Enhanced risk assessment accuracy through thorough research and data analytics to establish ever-changing appetite guidelines.
- Collaborated with Business Development leadership to drive profitable growth and maintain strong relationships with key Wholesale and Payroll clients.
- Worked with Claims division to establish claims alerts within the Underwriting department.
Underwriting Team Lead
Pie Insurance
09.2020 - 04.2022
- Mentored and reviewed Senior Underwriter's referrals and work.
- Up to $125,000 in premium and all Hazard Groups included in Letter of Authority.
- Represented the Wholesale and Payroll divisions in management meetings
- Maintained sub-30% loss ratio on book of written business.
- Improved division productivity by implementing efficient project management strategies and streamlining internal communication channels by dividing the Wholesale and Payroll divisions.
- Underwriter liaison for cross-departmental project execution, including beta testing of internal proprietary underwriting and policy management programs.
- Timely completion of projects and adherence to high-quality standards.
Underwriter
Pie Insurance
09.2019 - 09.2020
- Underwrote small and middle market business, up to $75,000 in premium, across all industries.
- Managed high-profile wholesale accounts.
- Conducted agency trainings with Business Development division.
- First underwriter to hit $1 million of bound premium in a month at Pie.
- Maintained sub-30% loss ratio on book of written business.
- Departmental subject matter expert in healthcare.
- Ensured profitability by working with analytics to analyze and constantly monitor industries of higher hazard (construction, healthcare, roofing, trucking, etc.).
- Enhanced underwriting efficiency with the implementation of documented underwriting department resources.
- Reduced company losses by identifying potential risks and recommending appropriate mitigating measures.
Director, Workers Compensation
Associates Group Of Companies
07.2017 - 09.2019
- Managed and oversaw a $40 million book of business across all industries.
- Managed PEO relationships and facilitated administration of Master policies.
- Worked with and oversaw Carrier relationships, including attending conferences and Board of Director meetings.
- Worked with carrier partners to ensure all partner metrics are being met and negotiations of future contracts.
- Oversaw the Underwriting and Sales management departments by providing mentorship, feedback and leadership.
- Responsible for the tracking and response to company profits and performance to Partners.
- Improved company profitability by aiding the creation of target market marketing and campaigning.
- Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
- Leveraged data analytics insights for informed decision-making in critical areas such as sales forecasting, budgeting, or personnel management.
Workers Compensation Specialist
Associates Group Of Companies
08.2014 - 07.2017
- Specialized in the retention, agency underwriting, processing renewals, claims management and servicing of client’s Workers Compensation insurance policies.
- Oversaw $14 million book of business.
- Wrote small business policies to policies in excess of $1 million across all industries.
- Successful retention rate of 95% of policies
- Underwrote and marketed new business and renewal clients to over 12 carrier partners.
- Responsible to visit clients at operation location to review company’s operations, assist with safety and service needs to ensure policy is correctly underwritten and represented to their insurance carrier.
- Aided in carrier-appointed audits.
- Responsible for aiding in OSHA and carrier-appointed safety visits.
- Delivered exceptional customer service to policyholders.
Education
Bachelor of Arts - Economics & Political Science
University of British Columbia
Vancouver, Canada04.2012
Skills
- Data Analysis
- Loss Protection
- Risk Assessment
- Project Management
- Departmental and Team Leadership
- Cross-Departmental Collaboration
Technical Proficiencies
G Suite, Microsoft applications, Excel, Salesforce, Hubspot, AMS360
References
References available upon request.
Timeline
Underwriting Manager
Pie Insurance
04.2022 - 12.2023
Underwriting Team Lead
Pie Insurance
09.2020 - 04.2022
Underwriter
Pie Insurance
09.2019 - 09.2020
Director, Workers Compensation
Associates Group Of Companies
07.2017 - 09.2019
Workers Compensation Specialist
Associates Group Of Companies
08.2014 - 07.2017
Bachelor of Arts - Economics & Political Science
University of British Columbia
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