Lauren B. Vihtelic
Chesterfield
Summary
Results-driven leader with strong background in strategic management and organizational growth. Skilled in developing and implementing effective business strategies, optimizing processes, and driving team performance. Known for adaptability, effective collaboration, and delivering measurable outcomes in dynamic environments. Strong communication and problem-solving abilities, coupled with focus on fostering productive and positive team culture.
Overview
24
24
years of professional experience
Work History
Director of Corporate Human Resources & Compliance
Trion Solutions, Inc.
01.2023 - Current
- Enhanced employee performance by aligning HR strategies with organizational objectives.
- Implemented policies and training initiatives to support HR compliance and strategy.
- Oversaw administration of compensation, benefits, and employee relations programs.
- Streamlined recruitment processes, improving talent acquisition and retention efforts.
- Ensured compliance with employment laws by reviewing and updating company policies.
- Championed culture change initiatives, driving best practices in human resources.
Director of Workers Compensation
Trion Solutions, Inc.
01.2019 - 01.2023
- Co-created and developed the department with the VP of the department.
- Enhanced departmental efficiency by ensuring effective operations of WC tasks.
- Implemented WC policies through collaboration with Executive Management and clients.
- Generated detailed reports for cost analysis and WC rate evaluations.
- Influenced senior leadership decisions by providing strategic WC recommendations.
- Verified WC claim submissions for compliance with correct assignments and carriers.
- Investigated escalated claims, addressing concerns promptly and thoroughly.
Client HR Director
Trion Solutions, Inc.
01.2015 - 12.2018
- Established long-term missions and goals in collaboration with executive leadership.
- Enhanced service delivery by defining strategic objectives for diverse clients.
- Developed key performance indicators to measure HR effectiveness and talent management.
- Researched tailored compensation structures and performance programs for clients' needs.
- Guided clients on HR queries, effectively resolving compensation and benefits issues.
- Ensured compliance with employment laws and safety regulations across all HR operations.
Human Resources Representative
Trion Solutions, Inc.
01.2012 - 01.2015
- Streamlined HR administrative support for clients, enhancing service efficiency.
- Managed unemployment claims, ensuring compliance with FMLA, ADA, and LOA guidelines.
- Developed employee handbooks and policies, improving organizational compliance and clarity.
- Conducted thorough investigations of client HR issues, resolving conflicts effectively.
- Supported clients with diverse HR challenges, fostering strong professional relationships.
Human Resources, Payroll and Benefits Administrator
E-Connect, Inc.
01.2008 - 01.2012
- Streamlined onboarding by completing orientations and termination processes effectively.
- Ensured timely payroll processing for clients using Pay Plus software.
- Reviewed and verified all new hire paperwork compliance and accuracy.
- Managed employment verifications and processed garnishment requests efficiently.
- Administered COBRA enrollments, tracking packets and payments consistently.
- Consolidated benefit payables monthly to ensure accurate financial reporting.
Human Resource and Benefits Manager
Assured Source
07.2005 - 10.2007
- Resolved client inquiries promptly, enhancing overall customer satisfaction.
- Executed participant benefit form submissions to relevant carriers and systems.
- Coordinated payroll adjustments with specialists to ensure accurate processing.
- Managed COBRA enrollment packets and payments effectively and timely.
- Streamlined processing of benefit terminations with carriers and systems.
- Oversaw monthly reconciliation of benefit and worker’s compensation invoices.
Employee Relations Representative
The Epitec Group
05.2002 - 05.2003
- Streamlined employee paperwork processing for new hires and terminations.
- Ensured compliance by maintaining and updating I-9 forms for all employees.
- Facilitated immigration processing by managing relevant paperwork and documentation.
- Fostered strong employee-client relationships through regular communication and monitoring.
- Collected client feedback for performance reviews every three to six months.
- Administered tuition reimbursement programs for both field and corporate employees.
Education
Bachelor of Science Degree - Human Resources Training and Development
Oakland University
Rochester, MI05.2002
Skills
- PRISM
- Thinkware
- Pay Plus
- Salesforce
- MS Office Suite
- MS Word
- MS Excel
- MS PowerPoint
- MS Visio
Timeline
Director of Corporate Human Resources & Compliance
Trion Solutions, Inc.
01.2023 - Current
Director of Workers Compensation
Trion Solutions, Inc.
01.2019 - 01.2023
Client HR Director
Trion Solutions, Inc.
01.2015 - 12.2018
Human Resources Representative
Trion Solutions, Inc.
01.2012 - 01.2015
Human Resources, Payroll and Benefits Administrator
E-Connect, Inc.
01.2008 - 01.2012
Human Resource and Benefits Manager
Assured Source
07.2005 - 10.2007
Employee Relations Representative
The Epitec Group
05.2002 - 05.2003
Bachelor of Science Degree - Human Resources Training and Development
Oakland University