Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Lauren Cabrera

Miami,FL

Summary

Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments. Friendly receptionist with background in various office settings. Takes on multiple tasks with excellent time management abilities. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Scheduling, data entry and database administration. Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily. Personable and energetic receptionist committed to delivering excellence in all facets of customer service and administrative support. Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level as a receptionist. Ready to help team achieve company goals.

Overview

2
2
years of professional experience

Work History

Receptionist

Receptionist

Caremax Medical Centers
06.2021 - 09.2023
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Organized, maintained and updated information in computer databases.
  • Resolved customer problems and complaints.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Responded to inquiries from callers seeking information.
  • Assists doctors, nurses, and patients.
  • Verify patient's insurance


Education

High School Diploma -

Southwest Miami Senior High School
Miami, FL
06.2018

Skills

  • Customer and Client Relations
  • Telephone Skills
  • Performance Improvement
  • Organization Skills
  • Supply Management
  • Office Administration
  • Organization and Efficiency
  • Visitor Check-In
  • Schedule Management
  • Reminder Calls
  • Information Protection
  • Reception Desk Management
  • Referral Coordination
  • Records Preparation
  • Facility Safety
  • Making Appointments
  • Patient Information Collection
  • Appointment Confirmation
  • Call Transfers
  • Appointment Booking
  • Greeting and Seating Clients
  • Manage Files
  • Answer Telephone Calls
  • Greet Visitors
  • Documentation

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Receptionist

Caremax Medical Centers
06.2021 - 09.2023

Receptionist

High School Diploma -

Southwest Miami Senior High School
Lauren Cabrera