Dependable professional with a strong background in customer care and community service. Recognized for exceptional empathy, organizational skills, and attention to detail, committed to enhancing client experiences.
Dedicated individual with extensive experience in community outreach and customer service. Demonstrated ability to solve problems effectively while building strong relationships, ensuring timely delivery of services and fostering trust within the community.
Overview
37
37
years of professional experience
1
1
Certification
Work History
Volunteer
Meals on Wheels
Center Moriches, NY
03.2021 - 01.2023
Provided limited emotional support and companionship to elderly in the community.
Used strong interpersonal communication skills to convey information to others.
Delivered food in a timely manner according to schedule
Punctual and reliable
Owner
Quality Hearing Aid Center
Riverhead And Southold, NY
02.1986 - 04.2017
Directed daily operations of hearing aid centers, ensuring high-quality customer service and patient care.
Developed strategic marketing initiatives to increase brand awareness and attract new clients.
Managed financial performance, including budgeting, forecasting, and expense control for multiple locations.
Established partnerships with local healthcare providers to expand referral networks and improve service accessibility.
Managed day-to-day business operations.
Led community outreach efforts to educate the public on hearing health and available resources at centers.
Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Oversaw staff training programs to enhance team skills in assistive technology and customer engagement.