Lauren Cardona
Goodyear,AZ
Summary
Dependable and detail-oriented professional adept at quickly identifying and resolving operational issues, implementing new processes and providing exemplary customer service. Possesses excellent organizational, problem-solving, and communication skills.
Overview
8
8
years of professional experience
Work History
Operation Associate
Sephora
09.2024 - Current
- Receive, organize, and stock incoming inventory in the backroom.
- Replenish products on the sales floor to ensure consistent availability.
- Conduct regular inventory counts and maintain accurate stock records.
- Assist with shipment processing, returns, and exchanges.
- Follow safety protocols and loss prevention policies to minimize shrinkage.
- Support the sales team by ensuring smooth back-of-house operations.
Museum Collections Intern
ASU Art Museum
05.2024 - Current
- Assist in cataloging and organizing museum collections and artifacts.
- Help maintain accurate records in collection management databases.
- Support the preservation and conservation of artworks and historical items.
- Assist in preparing exhibits by handling and arranging objects.
Beauty Advisor
Sephora
04.2024 - 08.2024
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
- Processed payments, entering sales in register for prompt customer service.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
Guest & Member Services Ambassador
Phoenix Zoo
09.2022 - 05.2024
- Promoted good customer relations and premier customer satisfaction by demonstrating friendly demeanor and can-do attitude.
- Greeted customers and clients to create welcoming atmosphere.
- Handle ticket sales, memberships, and event reservations.
- Promote zoo programs, events, and conservation efforts to visitors.
Zoo Aquarist Volunteer
Wildlife World Zoo & Aquarium
06.2021 - 08.2022
- Maintained optimal water quality by conducting regular testing and adjusting treatment protocols as needed.
- Maintained aquatic habitat cleanliness in preparation for visitors.
- Improved exhibit aesthetics with meticulous algae control methods, ensuring clear viewing windows for visitors to enjoy underwater scenes fully.
- Assisted with the care, feeding, and maintenance of aquatic animals.
Sales Floor Associate
Kohls
05.2017 - 01.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained a clean and organized sales floor, ensuring an efficient shopping experience for customers.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Assisted in inventory management, conducting regular counts and restocking merchandise as needed.
Camp Associate
Emmanuel Pines Camp
05.2016 - 07.2016
- Supervised and engaged with campers during activities and free time.
- Assisted in organizing and leading camp programs and events.
- Ensured camper safety and well-being by following camp rules and procedures.
- Provided support in setting up and cleaning camp areas and equipment.
- Fostered a fun, inclusive, and positive camp environment.
Education
Bachelor of Science - Biology
Northern Arizona University
Flagstaff05.2022
High School Diploma -
Desert Edge Highschool
Goodyear05.2018
Skills
- Customer Service
- Verbal and written communication
- Deadline Management
- Interpersonal and written communication
- Team Support
- Excel spreadsheets
- Supply Restocking
- Animal Care
- Multitasking
Timeline
Operation Associate
Sephora
09.2024 - Current
Museum Collections Intern
ASU Art Museum
05.2024 - Current
Beauty Advisor
Sephora
04.2024 - 08.2024
Guest & Member Services Ambassador
Phoenix Zoo
09.2022 - 05.2024
Zoo Aquarist Volunteer
Wildlife World Zoo & Aquarium
06.2021 - 08.2022
Sales Floor Associate
Kohls
05.2017 - 01.2020
Camp Associate
Emmanuel Pines Camp
05.2016 - 07.2016
Bachelor of Science - Biology
Northern Arizona University
High School Diploma -
Desert Edge Highschool
Similar Profiles
Jitey Rubi PenarandaJitey Rubi Penaranda
Licensed Beauty Advisor at SephoraLicensed Beauty Advisor at Sephora
Josephine ReyesJosephine Reyes
Sales and Service Leader at SephoraSales and Service Leader at Sephora
Jessica HeibeckJessica Heibeck
Beauty Advisor at SephoraBeauty Advisor at Sephora
Anja StarcevicAnja Starcevic
Beauty Advisor at SephoraBeauty Advisor at Sephora
Chandler RossonChandler Rosson
Real Estate Broker at Keller WilliamsReal Estate Broker at Keller Williams