Lauren Carmack
Vista,CA
Summary
Dedicated and adaptable sales professional with a proven track record in event coordination and client relations. Proficient in managing multifaceted projects from conception to execution, ensuring seamless operations and exceptional customer experiences. Skilled in fostering collaborative relationships with clients, vendors, and internal teams. Exceptional time management and organizational abilities coupled with strong interpersonal communication skills.
Overview
9
9
years of professional experience
Work History
Account Executive
ChicExecs Branding Agency
10.2020 - Current
- Cultivated and nurtured professional relationships with clients, resulting in long-term partnerships.
- Demonstrated strong communication and organizational skills by managing approximately 50+ emails/calls daily, resulting in hitting sales goals of $15,000/mo.
- Crafted proposals using Canva, tailoring each to meet unique strategies, ensuring alignment with their vision and objectives.
- Successfully managed multiple accounts simultaneously and prioritizing tasks efficiently.
Event Concierge
Hyatt Regency La Jolla
11.2018 - 06.2020
- Facilitated seamless communication and execution of events by serving as primary liaison between clients, onsite event planners, and hotel departments.
- Ensured flawless event experiences by preparing rooms for tastings, meetings, and events.
- Crafted customized event marketing designs to elevate guest experiences.
- Drove notable 5% increase in customer satisfaction within five months, enhancing overall event experience.
Administrative Assistant/Catering Server
Andrew Spurgin Ltd.
06.2015 - 03.2020
- Orchestrated and executed 10-15 upscale events a year, to ensure delivery of unparalleled service experiences.
- Captured detailed tasting notes, crafting tailored experiences for each client's delight."
- Demonstrated versatility by seamlessly transitioning between Back-of-House (BOH) and Front-of-House (FOH) roles, ensuring smooth event operations and guest satisfaction.
Education
Bachelor of Arts - Hospitality, Tourism And Events
Metropolitan State University of Denver
Denver, CO05.2015
Skills
- Customer Service
- Time Management
- Communication
- Attention to Detail
- Multi-tasking
- Canva/Word/Excel
Accomplishments
- Full Ride Women's Volleyball Scholarship at Metropolitan State University of Denver
- 2x All American
Timeline
Account Executive
ChicExecs Branding Agency
10.2020 - Current
Event Concierge
Hyatt Regency La Jolla
11.2018 - 06.2020
Administrative Assistant/Catering Server
Andrew Spurgin Ltd.
06.2015 - 03.2020
Bachelor of Arts - Hospitality, Tourism And Events
Metropolitan State University of Denver