Lauren Castagnola
Santa Barbara,CA
Summary
Forward-thinking Executive Assistant and Office Manager accomplished in aiding company leaders with key functions. Efficient at managing busy schedules, organizing projects and providing stellar administrative support to executive team. Analyzes, prioritizes and completes tasks with professionalism. Highly-developed communicator with outstanding skills in complex problem-solving and expertise in resource allocation and schedule management.
Overview
14
14
years of professional experience
Work History
EXECUTIVE ADMINISTRATIVE ASSISTANT/OFFICE MANAGER
Backen & Backen
Santa Barbara, CA
07.2021 - 03.2024
- Provided administrative support to the office and executives, supported the CEO, acted as a liaison to internal staff, clients, and service providers with professional administrative discretion.
- Organized and maintained executive calendars, scheduled meetings, travel arrangements, and appointments.
- Prepared material for meetings; took minutes during meetings.
- Assisted with special projects such as researching topics or creating presentations for management review.
- Maintained contact lists of vendors and project files organized for executive's ensuring easy access when needed.
- Ordered office supplies as needed while monitoring inventory levels to ensure adequate stock is available at all times.
- Managed incoming telephone calls and mail from internal and external customers promptly and professionally; transferred appropriately; responded to inquiries in a timely manner.
- Maintained company confidence and protected business operations by keeping sensitive information confidential.
- Revised and maintained master calendar to coordinate meetings across multiple time zones.
BUSINESS OFFICE MANAGER
Becker Studios
Santa Barbara, CA
09.2018 - 04.2021
- Developed and implemented procedures to ensure efficient workflow in the office.
- Organized filing systems for easy retrieval of documents.
- Assisted with special projects such as researching new software programs or cost-saving initiatives.
- Handled confidential company information.
- Monitored accounts receivable, advising of account irregularities.
AFFILIATE MARKETING ASSISTANT
Affiliati Network
Santa Barbara, CA
06.2018 - 08.2018
- Account Executive tasks such as generated links for Affiliates
- Worked on multiple databases such as Trello, Cake, Zoom, Skype, Slack, Telegram, and Microsoft.
- Coordinated efficient communication between Affiliates and Advertisers Building advertisement pages coordinating between the coders & Mids- Tracking CPC
- Handled confidential banking information.
OFFICE MANAGER/ EXECUTIVE ASSISTANT
DuPuis Group
Ventura, CA
05.2016 - 05.2018
- Assisted the CEO, VP of Design and President of a product innovation and design company.
- Developed and managed company CRM database, PR posts, data management, and design research.
- Managed CEO email accounts & calendar, coordinating company events/meetings, and making sure hours are coded with the correct phase and project timeline.
- Direct client communication with top brands such as Patagonia, Dole, Frito-Lay, ConAgra, Clorox, and more.
- Built relationships with our clients to ensure continued business and growth.
- Developed and implemented procedures to ensure efficient and effective system in the office.
- Coordinated travel arrangements for employees as needed.
BUSINESS OFFICE MANAGER
La Ventana
Westlake, CA
01.2015 - 05.2016
- Served as the gateway to the company and health professionals with administrative duties and data management.
- Worked with insurance and VOB, ROI, and HIPAA Compliance.
SALES ASSOCIATE
Catalina Island Company
Avalon, CA
05.2014 - 08.2014
- Demonstrated excellent customer service, intercultural communication, and social media marketing.
EVENT COORDINATOR
Party Line Events
Los Angeles, CA
05.2010 - 12.2012
- Organized Vendor contracts
- Created detailed reports outlining event planning progress, timelines, budgets, and other relevant information.
Education
Bachelor of Arts - Business Communications
CSU Channel Islands
05-2012
Skills
- Detail Oriented
- Client Relationship Growth
- New Business Development
- CRM Management
- Research
- Travel Coordination
- Information confidentiality
- Process Improvement
- Calendar Management
- Meeting Support
Timeline
EXECUTIVE ADMINISTRATIVE ASSISTANT/OFFICE MANAGER
Backen & Backen
07.2021 - 03.2024
BUSINESS OFFICE MANAGER
Becker Studios
09.2018 - 04.2021
AFFILIATE MARKETING ASSISTANT
Affiliati Network
06.2018 - 08.2018
OFFICE MANAGER/ EXECUTIVE ASSISTANT
DuPuis Group
05.2016 - 05.2018
BUSINESS OFFICE MANAGER
La Ventana
01.2015 - 05.2016
SALES ASSOCIATE
Catalina Island Company
05.2014 - 08.2014
EVENT COORDINATOR
Party Line Events
05.2010 - 12.2012
Bachelor of Arts - Business Communications
CSU Channel Islands