Lauren Chambers
Red Bluff,CA
Summary
I have worked a number of jobs over the last decade, I have a very diverse resume and have acquired many skills. I am a hard worker and quick learner. I have a gap in my employment because i chose to stay home with my two children, They are now both in school and im ready to get back into the world.
Overview
5
5
years of professional experience
Work History
Dental Office Receptionist
Northern Valley Indian Health
01.2011 - 07.2013
- Scheduled, rescheduled, and cancelled appointments for dental patients.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
- Completed patient referrals to other medical specialists.
- Understood dental terminology and insurance breakdowns to communicate with external stakeholders.
- Secured sign-in sheets, dental charts, and encounter forms to safeguard sensitive data and information.
- Conducted communications and transactions with patients and visitors to foster positive experience.
- Managed patient billing processes for timely, accurate payments.
- Communicated with insurance companies to dispute unpaid claims and verify patient coverages.
- Provided excellent customer service to create positive experiences and build patient trust.
- Handled patient complaints quickly and professionally to restore patient confidence and prevent loss of clientele.
- Helped patients complete necessary medical forms and documentation.
Medical and Dental Receptionist
Rolling Hills Clinic
07.2013 - 01.2014
- Scheduled, rescheduled, and cancelled appointments for dental patients.
- Provided excellent customer service to create positive experiences and build patient trust.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
- Helped patients complete necessary medical forms and documentation.
- Completed new patient registrations in software to create accurate and comprehensive records.
- Communicated with insurance companies to dispute unpaid claims and verify patient coverages.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Completed patient referrals to other medical specialists.
- Greeted visitors and patients to determine needs, check appointments, and direct accordingly.
- Understood dental terminology and insurance breakdowns to communicate with external stakeholders.
- Handled patient complaints quickly and professionally to restore patient confidence and prevent loss of clientele.
- Managed patient billing processes for timely, accurate payments.
- Secured sign-in sheets, dental charts, and encounter forms to safeguard sensitive data and information.
- Conducted communications and transactions with patients and visitors to foster positive experience.
Veterinary Receptionist
Lakeview Animal Hospital
01.2013 - 06.2014
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Fielded phone calls from pet owners, answered questions and took messages for veterinarians.
- Entered data from pet records and office visits into computer system.
Equipment Operator
Messner Haying Inc.
06.2014 - 10.2015
- Operated range of heavy equipment on regular basis with advanced skill.
- Used forklifts, hand trucks, scissor lifts, and other equipment to move materials around work sites and organized according to need.
- Maintained and cleaned equipment after each job and inspected.
- Trained in diverse pieces of equipment and useful attachments to handle team needs.
Flagger
Construction
07.2015 - 11.2015
- Controlled flow of traffic through construction areas and work zones on busy highways and interstates.
- Used flagging tools such as stop and slow paddle and red flag.
- Intimately familiar with flagging safety regulations and equipment as published by OSHA.
- Managed work zones using large signs and hand signals to direct traffic.
- Provided essential instructions to foremen, crew chiefs and other flaggers.
- Professionally communicated with motorists stuck in stopped traffic.
- Familiar with use of hand signaling procedures.
Education
High School Diploma -
Red Bluff High School
Red Bluff, CA06.2009
Skills
- Knowledgeable in computers
- Good with people
- Organized
Timeline
Flagger
Construction
07.2015 - 11.2015
Equipment Operator
Messner Haying Inc.
06.2014 - 10.2015
Medical and Dental Receptionist
Rolling Hills Clinic
07.2013 - 01.2014
Veterinary Receptionist
Lakeview Animal Hospital
01.2013 - 06.2014
Dental Office Receptionist
Northern Valley Indian Health
01.2011 - 07.2013
High School Diploma -
Red Bluff High School
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