Lauren Channell
Dallas,TX
Summary
Versatile Senior Manager specializing in Enablement, Learning Development and skilled at planning, implementing and overseeing key improvements to drive business growth and efficiency. History of cultivating an open culture with free exchange of information. Pursuing new professional challenges with a growth-oriented company.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Senior Manager, Enablement Business Partners Team
Bazaarvoice
06.2022 - Current
- Key contributor to the vision and execution of the overall sales and client success enablement strategy
- Led the Global Revenue Enablement Business Partner team, defining, developing, and executing ongoing enablement plans for assigned learner audiences
- Spearheaded the development and execution of the global revenue enablement strategy, leading a team of enablement business partners to deliver targeted programs for diverse learner audiences
- Directed the planning and execution of global SKO events, aligning cross-functional teams and disseminating strategic initiatives
- Established and refined core competencies across the revenue organization, driving alignment with business objectives and enhancing overall performance
- Analyzed key revenue metrics to identify gaps, developing innovative enablement programs that addressed challenges and leveraged the latest trends and technologies
- Collaborated with revenue leadership to design and implement annual enablement plans, ensuring alignment with segment-specific strategies and goals
- Partnered with the Revenue Onboarding team to streamline programs, accelerating new seller productivity and fostering strong SME partnerships for content creation and delivery
- Continuously monitored and adjusted enablement plans to align with evolving business conditions, managing segment-specific requests and creating scalable solutions.
- Provided strong leadership to enhance team productivity and morale.
- Led cross-functional teams to achieve project milestones and deliver high-quality results.
Senior Enablement Manager
Net at Work
11.2020 - 06.2022
- Developed and delivered comprehensive learning programs designed to support sales and customer success teams, resulting in increased sales efficiency and engagement.
- Collaborated with cross-functional teams in marketing, sales, and operations to create scalable learning initiatives that improved employee knowledge and client engagement strategies.
- Managed the Learning Management System (LMS) to streamline content delivery, ensuring that learning resources were accessible and aligned with organizational needs.
- Supported leadership with strategic onboarding programs and training resources, reducing the ramp-up time for new employees and improving product understanding.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
Sales Enablement Channel Program Manager
ExtraHop Networks
01.2020 - 11.2020
- Forward-thinking Sales Enablement Program Manager with proven security sales experience and marketing expertise, dedicated to equipping sales teams with impactful content and tools for effective differentiation and sales success
- Led the development and execution of sales enablement programs, equipping sales teams with impactful content and tools to drive differentiation and sales success
- Managed the Sales Enablement Platform (Brainshark), collaborating with sales leadership to implement CRM best practices and enhance sales processes
- Partnered with marketing to develop and produce sales assets, supporting the sales process and improving product knowledge among sales teams
- Created and managed a sales enablement content repository, ensuring accessibility and providing resources to advance deals.
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Established strong relationships with key stakeholders, ensuring support for program initiatives.
Sales Enablement Senior Program Manager
Zones, LLC
01.2016 - 01.2020
- Focus on development of Zones' organizational go to market strategy, overseeing its implementation and assessment of its outcomes
- Drove the development and implementation of the organizational go-to-market strategy, collaborating with cross-functional teams to assess outcomes and identify training needs
- Led strategic marketing campaigns in partnership with product marketing, marketing operations, and sales leadership, ensuring alignment with company objectives
- Developed and maintained detailed project plans, mitigating risks and achieving milestones on schedule, while delivering final materials promptly
- Conducted data analysis to track training progress, sales team development, and campaign effectiveness, providing insights to senior leadership.
- Facilitated stakeholder communication, leading to improved alignment between business objectives and program goals.
- Managed cross-functional teams to deliver high-quality products within scope and budget constraints.
Education
BA - Business Administration & Management - Business Administration And Management
Seattle University
Seattle05.2004
Skills
- Strategic Learning Development
- Cross-Functional Leadership
- Performance Management
- Change Management
- Employee Development
- Program Design & Facilitation
- Instructional Design
- Leadership Coaching
- Global Enablement Strategy
- Program Management
- Sales & Marketing Strategy
Accomplishments
- Led the design and delivery of 6 global SKO events for over 1,000 employees, successfully aligning sales strategies and driving performance goals.
- Spearheaded the development of core competencies for the revenue enablement team, ensuring alignment with business strategies and improving individual performance outcomes.
- Improved new hire productivity by 25% through a streamlined onboarding program, resulting in faster integration into the sales team and improved early-stage performance.
Certification
Program Management Professional
Timeline
Senior Manager, Enablement Business Partners Team
Bazaarvoice
06.2022 - Current
Senior Enablement Manager
Net at Work
11.2020 - 06.2022
Sales Enablement Channel Program Manager
ExtraHop Networks
01.2020 - 11.2020
Sales Enablement Senior Program Manager
Zones, LLC
01.2016 - 01.2020
BA - Business Administration & Management - Business Administration And Management
Seattle University
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