Lauren Chavez
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
5
5
years of professional experience
Work History
Rec Leader
City Of Walnut
05.2019 - 10.2021
- Enhanced participant engagement by developing creative and interactive recreational activities.
- Collaborated with team members to design engaging events and programs for diverse age groups.
- Maintained a safe and inclusive environment for all participants, fostering positive relationships and social interactions.
- Developed positive and productive relationships with kids, parents and staff.
- Engaged participants in recreational activities and team-building exercises.
- Supervised groups of up to 40 plus children under the age of 17 1/2 from arrival through departure at the end of day.
- Transported and escorted program participants to and from activities and on field trips.
- Kept track of allergies and dietary restrictions, verifying correct meals and snacks were given to campers.
- Collaborated with other recreation staff in developing new recreational activities.
Team Leader Manager
Lids Hat World
10.2021 - Current
- Developed strong relationships with cross-functional departments to support successful project execution.
- Stayed calm, collected and logical during stressful moments to identify and implement optimal solutions.
- Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations to executive office.
- Cultivated positive, productive team environments, resolving conflicts quickly.
- Led employee relations through effective communication, coaching, training, and development
- Shipment, inventory, window changes, and visuals.
Team Leader Manager
Crocs
11.2020 - Current
- Developed strong relationships with cross-functional departments to support successful project execution.
- Conducted regular performance reviews, providing constructive feedback and coaching to have continuous improvement among employees.
- Collaborated with senior management on strategic planning efforts, aligning departmental objectives with overall company vision.
- Stayed calm, collected and logical during stressful moments to identify and implement optimal solutions.
- Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations to executive office.
- Led employee relations through effective communication, coaching, training, and development.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Defined clear targets and objectives and communicated to other team members.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Shipment, inventory, window changes, and visuals.
Education
High School Diploma -
Walnut High School
Walnut, CA05.2019
Skills
- Continuous Learning
- Decision Making
- Active Listening
- Organizational Skills
- Problem Solving Attitude
- Time Management
- Creative Thinking
- Motivational Skills
- Customer Service
Languages
American Sign Language
Limited Working
Timeline
Team Leader Manager
Lids Hat World
10.2021 - Current
Team Leader Manager
Crocs
11.2020 - Current
Rec Leader
City Of Walnut
05.2019 - 10.2021
High School Diploma -
Walnut High School
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