Lauren Cichon
Harrisburg,PA
Summary
Organized with exceptional time management, administrative and leadership skills. Patient-care oriented, adept in general accounting and finance transactions. Highly competent communicator skilled in multitasking and effectively communicating with others. Able to effectively collaborate in a team setting. Knowledgeable in various office technology programs.
Overview
9
9
years of professional experience
Work History
Patient Care Assistant
Hershey Medical Center
07.2022 - 11.2023
- Brought forth a commitment to patient satisfaction
- Worked to ensure a positive and hassle-free patient experience
- Helped enhance unit operations by continuously delivering accurate, efficient care and maintaining performance objectives.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
Medical Administrative Specialist
Allergy Asthma & Sinus Center Of New Jersey
08.2018 - 05.2022
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Assisted with medical coding and billing tasks.
- Managed office bookkeeping with insurance billing and patient payments.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
Medical Office Manager
Full Circle Endocrinology
03.2017 - 04.2018
- Assessed processes and procedures, like complying with HIPAA and OSHA regulations.
- Addressed and remedied all patient or team member issues.
- Leveraged patient feedback and performed continuous process improvements to streamline day-to-day business operations and patient satisfaction.
- Identified opportunities to streamline processes and improve office operations and efficiency.
Infant Caregiver
Apples & Books Learning Center
01.2015 - 04.2018
- Provided quality, nurturing care to infants and toddlers enrolled at the daycare center.
- Responded to inquiries from parents and guardians.
- Logged information regarding naps and feedings.
- Provided direct supervision, training, guidance, and leadership to assigned infant/toddler group.
Education
Psychology
Rutgers University
New Brunswick, NJSkills
- Organizational skills
- Adaptability
- Problem-solving skills
- Strong team player
- Interpersonal skills
- Networking skills
- Verbal and Written Communication
Timeline
Patient Care Assistant
Hershey Medical Center
07.2022 - 11.2023
Medical Administrative Specialist
Allergy Asthma & Sinus Center Of New Jersey
08.2018 - 05.2022
Medical Office Manager
Full Circle Endocrinology
03.2017 - 04.2018
Infant Caregiver
Apples & Books Learning Center
01.2015 - 04.2018
Psychology
Rutgers University
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