Lauren Baylee Cissell

Managed scheduling for operators, ensuring adequate coverage during high vacation periods, call-ins, and FOM training. Prepared and presented reports on team performance, challenges, and achievements to senior management. Maintained a positive working relationship with union staff and management. Collaborated with other departments to coordinate workflow processes between teams. Ensured that all operators and visitors wear proper PPE in the respected areas at the Bardstown campus. Active member and leader in the Bardstown Bottling Safety Committee. Produced SOPs to document workplace procedures and optimize productivity through standardization. Provided training and guidance to team members on operational procedures and best practices. Identified areas of deficiency and performed root-cause analysis to solve problems. Provided leadership, insight, and mentoring to newly hired operators and interns to supply knowledge of various company programs.

Use IFS to keep accurate records on inventory levels, which improves stock accuracy and helps prevent loss. Assist maintenance and engineering team members with projects to learn new tasks, while gaining additional responsibilities. Reorder stock in a timely manner to replenish inventory without interruption to production. Keep great vendor relationships to support the supply chain and maintain product quality. Demonstrate great teamwork skills with coworkers in production, and all surrounding areas. Receive/send orders via phone, e-mail, fax, and internet daily. Maintain accurate order, shipment forms, and inventory documentation to facilitate timely material flow. Examine packages and goods for damage and notify vendors of replacement needs.

Monitored multiple databases to keep track of company inventory and sales. Transferred night deposits to the bank, keeping a record of overages and shortages in the registers, and checking all equipment for proper functioning. Resolved customer solution problems in a timely fashion, with happy customers returning to the store. Communicated information to customers about product quality, value and style. Built and maintained effective relationships with peers and upper management. Trained new employees on the company's customer service policies and service level standards. Tracked current team members' skills and placed them according to their strengths. Scheduled employees within the company allowed budget for each pay period. Completed bi-weekly audits and verified safe operating practices, in addition to analyzing work-related injuries for my team and customers.

Determined patients' insurance coverage by notifying insurance carriers, and submitting invoices after services had been performed. Collaborated with insurance carriers on workers' compensation and motor vehicle claims. Performed electric muscle stimulation, massage, and mechanical traction therapies on patients under the supervision of the doctor. Answered phone calls and scheduled appointments for patients in the office. Contributed to, and participated in, community education projects to foster widespread understanding of the prevention and treatment. Also evaluated patient care needs, prioritized treatment, and maintained patient flow.