Dynamic professional with extensive experience in strategic planning and management at Grace Home Primary Care, recognized for enhancing operational performance and fostering strong customer relationships. Proven ability to leverage communication skills to drive continuous improvement and deliver exceptional service. Demonstrated success in launching impactful marketing campaigns and supporting business growth, including the establishment of two personal ventures, the opening of multiple restaurants, and the opening of Grace Home Primary Care where we serve all over Chattanooga in 20+ facilities and private homes. Committed to contributing to innovative strategies that attract and retain customers in a competitive market.