Lauren Cohen
Chicago,IL
Summary
Dedicated Insurance Associate with in-depth knowledge of the property and casualty insurance industry. Effective communication skills and customer service oriented.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Insurance Associate
Marsh McLennan Agency
03.2021 - Current
- Helped facilitate day-to-day operation of the MMA Private Client Services team.
- Created large-scale annual summaries for high net worth clients as well as family office accounts.
- Participated in client annual reviews, discussing their coverages, providing guidance and explaining current state of the insurance market.
- Managed time efficiently in order to complete all tasks within deadlines.
- Cultivated interpersonal skills by building positive relationships with others.
- Paid attention to detail while completing assignments.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
Quote Specialist
Guaranteed Rate Insurance
09.2020 - 03.2021
- Directly worked with sales agents to determine the best insurance carrier option for prospective clients.
- Maintained in-depth product knowledge on offerings by individual insurance carriers.
- Learned and adapted quickly to new technology and software applications.
- Utilized multiple software systems to quote products with exceptional attention to detail.
- Assessed differing levels of underwriting risk to determine how client needs could be met appropriately.
- Assisted in training of new employees to ensure processes were being done efficiently.
Management Trainee
Hotel Equities
07.2019 - 02.2020
- Received extensive hands-on experience in hotel operations.
- Resolved problems, improved operations and provided exceptional service.
- Maintained and updated all social media platforms for the hotel in adherence to brand standards
- Cultivated interpersonal skills by building positive relationships with others.
- Worked effectively in fast-paced environments.
- Established a productive work environment by hiring qualified candidates and training them properly.
- Organized hotel-wide volunteer activities such as participating in a Habitat for Humanity house build and collecting donation items for a local non-profit, Safe Haven Transitional Inc.
Education
Bachelor of Science -
Florida State University
Tallahassee, FL06.2019
Skills
- Insurance knowledge
- Microsoft Office Suite (Excel, PowerPoint, Word)
- Adaptability
- Customer service skills
- Time-management
- Project management skills
Certification
Illinois Property and Casualty Insurance License
Timeline
Insurance Associate
Marsh McLennan Agency
03.2021 - Current
Quote Specialist
Guaranteed Rate Insurance
09.2020 - 03.2021
Management Trainee
Hotel Equities
07.2019 - 02.2020
Bachelor of Science -
Florida State University
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