Lauren Coker
Titusville,FL
Summary
Dedicated and results-driven full cycle Talent Specialist with a proven track record in Clinical and Corporate recruiting, adept at identifying top talent and cultivating effective teams. Proficient in a wide range of administrative tasks, from document management to scheduling, and possesses exceptional data entry skills that ensure data accuracy and integrity. Thrives in fast-paced environments, demonstrating adaptability and a commitment to achieving organizational goals. A detail-oriented multitasker with a passion for optimizing efficiency and productivity while maintaining high standards of quality. Ready to contribute recruitment expertise, administrative prowess, and data management proficiency to drive success in dynamic workplaces.
Overview
10
10
years of professional experience
1
1
Certificate
Work History
Talent Acquisition Specialist
Q-Centrix
02.2023 - 08.2023
- Created and distributed job postings on job boards, corporate career sites and social media networks to increase reach.
- Evaluated resumes for Clinical Data Abstraction roles with in Core Measures, GWTG, Oncology and Infection Prevention registries, interviewed, and presented qualified candidates to hiring managers and solicited feedback to refine recruiting strategy.
- Optimized sourcing networks and used proactive methods to direct source candidates.
- Evaluated resumes, interviewed and presented qualified candidates to hiring managers and solicited feedback to refine recruiting strategy.
- Developed and maintained strong working relationships with executives, HR team and hiring managers to foster partnerships that produced consistent results.
Clinical Research Nurse Recruiter
Illingworth Research Group
02.2022 - 12.2022
- Evaluated resumes for International and US based recruiting for Clinical Research Travel Nursing in home setting, interviewed, and presented qualified candidates to hiring managers and solicited feedback to refine recruiting strategy.
- Utilizing ATS system (Greenhouse) and Horsefly Analytics.
- Conducted over 15 Phone screens weekly.
- Hired on average 2 candidates per week based on ongoing research project needs.
- Created and distributed job postings on job boards, corporate career sites and social media networks to increase reach.
Recruitment Operations Consultant
Freelance
04.2021 - Current
- Filled over 100 open requisitions within 30 days.
- Coordinate incoming job requisitions and construct job descriptions for clinical and corporate roles.
- Develop and designed candidate correspondence and workflow for recruitment/ talent acquisition department.
- Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement within recruitment department.
- Developed written documents and reports related to programs and operations.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
- Educated staff on HR software functionality with special emphasis in ATS systems, Sourcing Tools and their features.
- Implemented processes and procedures to improve overall efficiency in operations.
- Collaborated with clients to target issues and uncover methods that would increase operational efficiency.
Talent Acquisition Specialist
Life Line Screening
10.2021 - 03.2022
- Clinical recruiting focus in Ultrasound Technicians, Medical Assistants, Phlebotomist and Clinic Directors for travel positions.
- Use of JazzHR ATS and Indeed.
- Provided regular updates to hiring managers and HR staff on recruitment activities and progress.
- Evaluated resumes, interviewed, and presented qualified candidates to hiring managers and solicited feedback to refine recruiting strategy.
Recruiting Manager
Targeted Results, LLC
04.2021 - 01.2022
- Managed team of recruiting staff within department.
- Measured and reported on recruitment metrics to track successes and failures of recruitment efforts and identify areas for improvement.
- Managed applicant tracking systems to keep recruitment processes organized.
- Created and implemented Recruitment Process S.O.P. for Human Resource Department.
- Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for 15 new employees per week.
Speaker Coordinator
Priests For Life
08.2019 - 04.2021
- Manage all travel plans domestically and internationally (air, hotels and ground transportation) for major Pro Life Non-Profit organization, which includes 24 travelers and over 150 Events per year
- Verified and finalized arrangements to deliver smooth and efficient travel for employees.
- Arranged hotel accommodations, cars or drivers and all related documentation.
- Set up domestic and international flights for staff and contractors.
- Reviewed, input and paid invoices for travel-related services.
- Kept staff passports, visa information and other paperwork current and organized for easy access and use.
- Added special requests and reward program information into system, verifying inclusion in travel planning.
Medical Receptionist/Front Desk
Aker Eye Center
02.2019 - 08.2019
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Managed multi-line phone system and pleasantly greeted patients.
- Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
Patient Service Coordinator
CORA Physical Therapy
04.2018 - 02.2019
- Scheduled appointments to enter appointment date and time into computerized scheduler.
- Verified patient's insurance eligibility and benefits coverage.
- Collected forms, insurance card and co-pay to facilitate registration process and prepare patient for appointment.
- Provided patient with after-visit summary and scheduled next appointment to maintain continuous care and facilitate treatment plan.
- Collected patient co-pay and issued receipt to confirm payment.
- Called patient to confirm appointment and prepared paperwork prior to visit to expedite check-in process.
Medical Ambassador / Front Desk Triage
GuideWell Emergency Doctors
04.2017 - 04.2018
- Handled admitting, discharge & transfers for in-patient & out-patient services
- Complete patient admission forms and organization of returned documentation
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Helped patients complete necessary medical forms and documentation.
- Checked patient insurance, demographic, and health history to keep information current.
- Completed preliminary paperwork for incoming and outgoing patients.
- Assisted in patient admission process based on federal and state laws.
Recruiting Team Lead/ Insurance Coordinator
Pro Health Pharmacy Solutions
03.2014 - 04.2017
- Directed and supervised team of 5 engaged in Recruitment and Onboarding of Pharmacist and Pharmacy Technicians.
- Verified insurance and communicated coverage to staff and patients.
- Coached team members in techniques necessary to complete job tasks.
- Obtained data such as patient, insurance ID, insurance provider and medical codes to properly file insurance claims.
- Obtained prior authorization and precertification for outpatient procedures.
- Made contact with insurance carriers to discuss policies and individual patient benefits.
- Prepared insurance claim forms or related documents and reviewed for completeness.
Education
Associate - Liberal Arts/General Studies
Eastern Florida State College
Cocoa, FL07.2009
Skills
- SHRM Member
- Microsoft Office Suite, Adobe Acrobat, Google Suite, Salesforce, Docusign, Slack
- ICIMS, ADP Jazz HR, Greenhouse, Jot Form, Smartcare and Deluxe(Go-Co)
- Indeed & LinkedIn Recruiter, Hubspot, Workable
- International Full-Cycle Recruiting/ Onboarding
- CNA and Hemodialysis Certified (Direct Patient Care)
- Payroll Operations
- HVAC Knowledge (Invoicing, Rebates and Contracts)
- Medical Insurance Verification and Medicare Part D
- Hospital Unit Coordinator
Timeline
Talent Acquisition Specialist
Q-Centrix
02.2023 - 08.2023
Clinical Research Nurse Recruiter
Illingworth Research Group
02.2022 - 12.2022
Talent Acquisition Specialist
Life Line Screening
10.2021 - 03.2022
Recruitment Operations Consultant
Freelance
04.2021 - Current
Recruiting Manager
Targeted Results, LLC
04.2021 - 01.2022
Speaker Coordinator
Priests For Life
08.2019 - 04.2021
Medical Receptionist/Front Desk
Aker Eye Center
02.2019 - 08.2019
Patient Service Coordinator
CORA Physical Therapy
04.2018 - 02.2019
Medical Ambassador / Front Desk Triage
GuideWell Emergency Doctors
04.2017 - 04.2018
Recruiting Team Lead/ Insurance Coordinator
Pro Health Pharmacy Solutions
03.2014 - 04.2017
Associate - Liberal Arts/General Studies
Eastern Florida State College
Certification
HR and recruitment certifications via LinkedIn and Alison Online.
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