Lauren Cole
Kents Store,VA
Summary
Passionate medial professional with 10 years of experience in various support roles and departments. Well versed in all elements of patient care with success in quickly responding to emergency situations. Strong focus on patient centered care to provide the best patient experience. Proven leader skilled in working within collaborative settings.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Emergency Room Technician
Valley View Hospital
02.2016 - 09.2017
- Assisted in obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring, and non-invasive blood pressure monitoring systems.
- Assisted in managing patient flow by coordinating timely bed assignments and transfers to other departments.
- Coordinated with other healthcare professionals to provide patients with comprehensive care.
- Contributed to the overall success of the emergency department by actively participating in team meetings, sharing insights, and suggesting improvements for optimal patient care outcomes.
Patient Care Technician
Valley View Hospital
03.2015 - 09.2017
- Used principles of growth and development to provide age-specific treatment and care.
- Organized and replenished unit supplies to maintain team readiness for expected demands.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Maintained strict adherence to infection control protocols, minimizing risk of disease transmission within the clinical environment.
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Answered patient assistance calls, assessed needs, and offered qualified support.
Lead Medical Assistant
The Lung Center At Valley View Hospital
06.2014 - 03.2015
- Taught patients about medications, procedures, and care plan instructions.
- Increased clinic efficiency by training and mentoring new medical assistants on clinical procedures and best practices.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Assisted in various medical procedures such as vaccinations, wound care, and diagnostic testing for efficient patient care delivery.
- Completed clinical procedures and gathered patient data for interpretation by physician.
Patient Care Representative
Sentara Family Medicine Physicians
07.2013 - 05.2014
- Assisted medical professionals with various tasks to ensure smooth operation of the clinic and provide optimal patient care.
- Exceeded service quality standards set forth by regulatory bodies by consistently performing tasks with the utmost professionalism and attention to detail.
- Conducted thorough patient intake assessments to gather vital information for accurate diagnosis and effective treatment planning.
- Built strong relationships with patients and their families, fostering trust and confidence in the care provided by the facility.
- Greeted and assisted patients with check-in procedures.
- Demonstrated exceptional organizational skills by managing multiple tasks simultaneously while prioritizing urgent matters effectively in a fast-paced setting.
Education
No Degree - EMT
Emergency Medical Technician
Charlottesville, VA07.2019
No Degree - Nursing Assistant
Bon Secours Certified Nursing Assistant
Norfolk, VA08.2009
High School Diploma -
The Covenant School
Charlottesville, VA06.2006
Skills
- Venipuncture
- Measuring and monitoring vitals
- CPR/ AED
- Orthopedic splint application
- 12-lead EKG monitoring
- Emergency Medical Procedures
Certification
Registered EMT-Current
CNA-2009-Current
CPR/First Aid- Current
Timeline
Emergency Room Technician
Valley View Hospital
02.2016 - 09.2017
Patient Care Technician
Valley View Hospital
03.2015 - 09.2017
Lead Medical Assistant
The Lung Center At Valley View Hospital
06.2014 - 03.2015
Patient Care Representative
Sentara Family Medicine Physicians
07.2013 - 05.2014
No Degree - EMT
Emergency Medical Technician
No Degree - Nursing Assistant
Bon Secours Certified Nursing Assistant
High School Diploma -
The Covenant School