Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Lauren Conger

Fayetteville,AR

Summary

Hospitable food and beverage expert committed to maximizing guest satisfaction and business revenues. Talented in executing unique and memorable experiences for guests. Works comfortably and follows instructions in fast paced, loud, and/or bright environments. Expertise in customer service, cocktail creation, upselling, and organization skills. Fast, accurate, and personable.

Overview

11
11
years of professional experience

Work History

Food and Beverage Events Coordinator

Walton Arts Center
Fayetteville, AR
03.2024 - Current
  • Coordinated with other departments to ensure projects were completed on time and within budget.
  • Facilitated communication between different departments in order to resolve issues quickly.
  • Maintained calendars of upcoming events, meetings and deadlines.
  • Monitored inventory levels and ordered additional supplies as needed.
  • Created new, interesting cocktails to fit show themes.
  • Optimized productivity and creativity to ensure the best quality client events.

Bartender

Walton Arts Center Inc.
Fayetteville, AR
09.2020 - Current
  • Greeted customers and provided excellent customer service.
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Assisted in setting up the bar for service shift.
  • Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
  • Organized storeroom inventory of supplies such as cups, napkins, straws.
  • Developed good working relationships with fellow employees through effective communication.
  • Looked for ways to go above and beyond job requirements.

Bartender/Barback

Mac County Bar & Grill
Noel, Missouri
12.2017 - 08.2020
  • Kept track of all orders made by customers and communicated them promptly to kitchen staff.
  • Managed accurate bar tabs and processed cash and credit card transactions.
  • Arranged bottles and glasses behind bar to make attractive displays.
  • Effectively multitasked within fast-paced environment.
  • Made friendly conversation with customers to provide enjoyable bar experience.

Host/Server/Bartender

Twin Peaks Restaurants
Rogers, AR
03.2015 - 04.2018
  • Greeted guests upon arrival and provided them with menus.
  • Took reservations over phone and in person.
  • Contributed to team efforts by accomplishing related tasks as needed.
  • Built positive relationships with other front-of-house and kitchen staff.
  • Checked dining and serving areas to verify proper cleanliness and readiness for guests.
  • Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
  • Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests.
  • Prepared cocktails from bar recipes and served wine, draft and bottled beer.

Team Member

McDonalds
Elkins, AR
07.2014 - 04.2015
  • Provided customer service support to ensure satisfaction.
  • Promoted products through effective merchandising techniques.
  • Resolved customer issues promptly in a professional manner.
  • Worked hard to learn required tasks quickly to maximize performance.
  • Rotated through series of different stations based on team needs.

Education

Certification - Mixology

A Bar Above
Carlsbad, CA
04-2024

High School Diploma -

Fayetteville High School East
Fayetteville, AR
05-2015

Skills

  • Customer Service Expertise
  • Wine and Liquor Expertise
  • Organizational Ability
  • New Hire Training
  • Event Setup and Breakdown
  • Suggestive Selling
  • Payment Processing
  • Health Codes Compliance
  • Menu Memorization

Affiliations

  • Cooking
  • Hosting for friends/family
  • Mixology
  • Seeing live music

References

References available upon request.

Timeline

Food and Beverage Events Coordinator

Walton Arts Center
03.2024 - Current

Bartender

Walton Arts Center Inc.
09.2020 - Current

Bartender/Barback

Mac County Bar & Grill
12.2017 - 08.2020

Host/Server/Bartender

Twin Peaks Restaurants
03.2015 - 04.2018

Team Member

McDonalds
07.2014 - 04.2015

Certification - Mixology

A Bar Above

High School Diploma -

Fayetteville High School East

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