Lauren Conroy
Princeton Junction,NJ
Summary
Proven leader in facility operations at Villanova University, adept at supervising a team of 40, ensuring the safety and positive experience of over 6,500 patrons at high-stakes events. Expert in vendor coordination and certified in forklift operation, I excel in optimizing resources for premier athletic and special events, demonstrating exceptional organizational and project management skills
Overview
6
6
years of professional experience
Work History
Coordinator of Facilities
Villanova University
08.2023 - Current
- Hire, train and supervise student staff of 40 students with day-to-day operations and event shifts
- Command center lead during Villanova Men's Basketball games, working with campus police, township police and event staff to ensure a positive fan experience and the safety of 6,501 patrons per game
- Assis in football event operations, acting as visiting team liaison and leading event setup and breakdown
- Oversee event and facility operations for Volleyball and Softball programs
- Big East Track and Field Championships: oversaw volunteer assignments, managed event operations and inventory, coordinated with grounds for event setup; Event Manager for upcoming Big East Softball Championship
- Serve as point of contact for internal and external customers seeking support and information.
- Maintain physical condition of facilities, applying available resources and personnel to achieve safe, clean, and functional environment
Athletic Facilities and Operations Intern
Villanova University
08.2022 - 05.2023
- Led communications with visiting athletic teams across multiple sports to ensure timely and accurate information sharing with coaches and athletes
- Served as game manager for Volleyball and Softball teams including all facility set-up, official contracting and scheduling, and locker room arrangements for home events
- Managed 40 student workers and aided them with daily facility maintenance and event set up
- Core member of 30-person team responsible for supporting major campus events (e.g Family Weekend, Homecoming, Hoops Mania); team successfully managed the flow of up to 6,500 visitors, 5 simultaneous on-campus activities, transportation of VIPs, and internal and external communications
- Worked major NCAA events (e.g NCAA March Madness & Big East Track & Field Championship); managed inventory & prepared facilities for three days of events
Special Events Staff Member
The College of New Jersey
09.2018 - 06.2022
- Partnered with head coaches to execute game day operations
- Assisted with game day operations for Football, Soccer, Field Hockey, Tennis, Basketball, Swimming and Wrestling
- Communicated with various athletic department areas such as athletic information, facility operations, equipment room and tickets and concessions
Summer Facility Management
The College of New Jersey
06.2019 - 08.2021
- Assembled goals and other equipment to prepare facilities for the upcoming season
- Organized storage areas and gear in the equipment room
- Collaborated with external companies to coordinate camps and clinics on TCNJ's campus
- Prepared football and soccer locker rooms prior to preseason practices
Education
BA - Communication Studies, Public and Mass Communication
THE COLLEGE OF NEW JERSEY (TCNJ)
Ewing, NJ05.2022
Skills
- Forklift operator certified
- Mobile elevating platform operator (scissor lift) certification
- Vendor coordination
- Repairs and maintenance
- Special projects
Skills and Certifications
- Forklift operator certified, ANSI & OSHA standards, 08/22
- Mobile elevating platform operator (scissor lift) certification, Type 3, Group A, ANSI & OSHA standards, 08/22
Leadership Experience
NCAA Division III Women's Softball Team, 01/18, 05/22, The College of New Jersey, Ewing, NJ, Played five years of Division III softball while earning Academic Honors in four separate seasons as well as two CoSIDA Academic All District honors while committing 30+ hours per week of practice, games, and team meetings, Received All-American Honors, Conference Rookie of the Year, First-Team All Conference in all four seasons played
Timeline
Coordinator of Facilities
Villanova University
08.2023 - Current
Athletic Facilities and Operations Intern
Villanova University
08.2022 - 05.2023
Summer Facility Management
The College of New Jersey
06.2019 - 08.2021
Special Events Staff Member
The College of New Jersey
09.2018 - 06.2022
BA - Communication Studies, Public and Mass Communication
THE COLLEGE OF NEW JERSEY (TCNJ)
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