Lauren Corrigan
Fort Lauderdale,FL
Summary
Dynamic and results-oriented professional. Excelling in customer needs assessment and relationship building. Leveraged expertise in Salesforce and interpersonal communication to enhance client satisfaction. Demonstrated commitment to continuous improvement and teamwork, significantly contributing to the company's goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Yacht Charter Management Assistant /Office Manager
Y.CO
10.2023 - Current
- Assistant to commercial team in yacht sales and yacht charter sales, including client enquiries, sales proposals, and contract completion
- Extensive knowledge on boating industry, participated in regional boat shows and marketing to clients
- Participated in ongoing training to stay updated on current industry sales trends, maritime law, and vessel safety.
Front Desk Receptionist
Local Honey Salon
04.2022 - 04.2023
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Demonstrated excellent communication and interpersonal skills while resolving customer inquiries in a timely manner.
- Performed administrative tasks associated with managing client accounts including invoicing, payment processing, record keeping.
- Generated Microsoft office reports summarizing customer activity data for senior management review.
Luxury Private Stewardess
Atomic Yachting
05.2021 - 01.2022
- Provided luxury hospitality to private owners onboard 64 meter yacht and Grady White tender
- Performed administrative duties such as event planning, scheduling appointments, coordinating deliveries, and communications with yacht owner
- Performed in high stress, detail oriented, and multitasking environment
Education
Bachelor of Science - Hospitality Management
University of South Carolina
Columbia, SC05.2021
Skills
- Sales Software (Salesforce)
- Customer Needs Assessment
- Strong Problem Solver
- Marine Experience
- Interpersonal Communication
- Microsoft Office Suite
- Report Generation & Analysis
- Teamwork and Collaboration
- Relationship Building
- Professional Phone Skills
- Workflow Optimization
- Continuous Improvement
Certification
- STCW 95
Timeline
Yacht Charter Management Assistant /Office Manager
Y.CO
10.2023 - Current
Front Desk Receptionist
Local Honey Salon
04.2022 - 04.2023
Luxury Private Stewardess
Atomic Yachting
05.2021 - 01.2022
Bachelor of Science - Hospitality Management
University of South Carolina
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