Lauren Cox
Lakemont,VA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
Work History
HR Assistant
Shenandoah University
08.2022 - Current
- Maintained compliance with labor laws by conducting thorough audits of HR practices and policies.
- Answered and redirected incoming phone calls for office.
- Documented human resources records and maintained confidentiality of sensitive personal information.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Self-motivated, with a strong sense of personal responsibility.
- Worked well in a team setting, providing support and guidance.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Organized and detail-oriented with a strong work ethic.
- Data entry
- Organize the filing system and filed official documents
- Scanning government documents into digital system
- Shred confidential documents
- VERPA Confidentiality Certificate
Tech Associate
Staples, The Office Supply Superstore
06.2022 - 04.2023
- Monitored customers for signs of security concerns and escalated issues to management.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Provided product price information to customers.
- Worked varied hours to meet seasonal and business needs.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Listened to customer needs and desires to identify and recommend optimal products.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Trained and mentored junior staff on customer service strategies and techniques.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Greeted customers and offered assistance for increased customer satisfaction.
- Paid attention to detail while completing assignments.
- Provided professional services and support in a dynamic work environment.
- Applied effective time management techniques to meet tight deadlines.
- Self-motivated, with a strong sense of personal responsibility.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Learned and adapted quickly to new technology and software applications.
- Skilled at working independently and collaboratively in a team environment.
- Managed time efficiently in order to complete all tasks within deadlines.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Worked flexible hours across night, weekend, and holiday shifts.
- Developed and maintained courteous and effective working relationships.
- Excellent communication skills, both verbal and written.
- Unloaded truck deliveries
- Answered and redirected phone calls
- Managed cash register
Education
Bachelor of Arts - Tech Design, Production Stage Mgmt & Lighting
Shenandoah University
Winchester, VA06.2026
High School Diploma -
Eastern View High School
Culpeper, VA06.2022
Skills
- Design Planning
- Work Planning and Prioritization
- Color Palettes
- Furniture Arrangement
- Building Codes
- Project Requirements
- Sketching
- Furnishings Layout Plan
- Space Planning
- Precision Measurements
- Critical Thinking
- Lighting Control Systems
- Report Preparation
- Project Team Leadership
- Competitive Product Testing
- Attention to Detail
- Creative vision
- Material Cost Estimates
- Quality Control Analysis
- LED Technology Understanding
- Power systems
- Construction Cost Estimates
- Budget Management
- Color Rendering Index
- Project Team Supervision
- Budget Preparation
- Microsoft Project
- Customer Service
- Indoor Lighting Solutions
- Project management abilities
- Dependable and Responsible
- Decision-Making
- Lighting Design
- Production Operations
- Technical Supervision
- Crew instruction
- Teamwork and Collaboration
- Task Delegation
- Production Equipment Selection
- Schedule Management
- Issue Resolution
- Post-production
- Project Coordination
- Power System Problem Identification
- Update rehearsal reports during and after rehearsals
- Responsible for that actors are prepared for cues in a timely manner
- Guide and direct backstage crew in pre and post show duties
- Responsible for all props are preset correctly before show
- Solve any issues in a timely and organized manner during performances
- Assist Actors with quick changes
- Gather, organize and pre-set costumes before the shows
- Clean-up dressing rooms at the end of each performance
- Gathered and wash costumes after each Performance
- Worked with lighting/spot light equipment during and after performances
- Remembered cue lines with-in a short amount of time
- Unloaded truck deliveries
- Stock and inventory of show products
- Answered call pertaining to upcoming performances
- Customer services and inquiries
- Register on merchandise items and performance tickets
Timeline
HR Assistant
Shenandoah University
08.2022 - Current
Tech Associate
Staples, The Office Supply Superstore
06.2022 - 04.2023
Bachelor of Arts - Tech Design, Production Stage Mgmt & Lighting
Shenandoah University
High School Diploma -
Eastern View High School