Lauren Cruz
North Bellmore,New York
Summary
Diligent, well-equipped, and meticulous worker seeking to expand knowledge with a company that is the perfect fit. Outstanding collaboration skills and strong interpersonal abilities, thrive in team environments. Eager to learn and embrace new opportunities. Dependable and credible, adaptable to new environments while leveraging prior knowledge and skills to contribute to organization growth.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Private Care Aide
Joseph Nicoletti Associates Professional
02.2025 - Current
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Server
Applebees
07.2022 - Current
- Transmits orders to bar and kitchen by recording patrons' choices and identifying patrons' special dietary needs and special requests
- Keeps kitchen staff informed by noting timing of meal progression
- Serves orders by picking up and delivering patrons' choices from bar and kitchen and delivering accompaniments and condiments from service bars
- Maintains dining ambiance with an enthusiastic attitude
- Presents ordered choices in a prompt and efficient manner
- Worked with POS system to place orders, manage bills, and handle complimentary items
- Cultivated warm relationships with regular customers
- Set positive tone for entire dining experience as first point of contact for incoming guests
Daycare teacher
Harmony Early Learning Center
09.2023 - 02.2025
- Designed and implemented age-appropriate activities to promote early childhood development, including arts & crafts, outdoor play, and sensory exploration
- Prepared and served nutritious snacks and meals in accordance with dietary guidelines and individual dietary needs
- Maintained a clean and safe environment by regularly sanitizing toys, surfaces, and bathroom areas, ensuring a hygienic space for children
- Assisted with personal care tasks, including diaper changes and potty training, while ensuring comfort and dignity for each child
- Fostered positive social, emotional, and cognitive development by guiding children in group activities and individual play
- Communicated regularly with parents regarding their child's progress, behavior, and daily experiences
- Engaged with children on individual basis to build positive relationships and promote learning
- Consulted with parents to build and maintain positive support networks and support continuing education strategies
Customer Service Cashier
Superfresh Food Markets
07.2021 - 06.2022
- Resolved customer complaints and maintained clean and tidy checkout area
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store
- Utilized POS system to handle customer cash and credit card transactions
- Arranged and replenished service desk displays and merchandise racks to maintain appearance of store
- Redeemed coupons to discount purchases
- Met customer service goals and exceeded customer expectations
- Developed and managed relationships with customers to increase customer loyalty
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
Education
High School Diploma -
Martin Van Buren
Queens Village, NY05.2020
Skills
- Diligent
- Well-equipped
- Meticulous worker
- Outstanding collaborator
- Strong interpersonal skills
- Dependable
- Credible
- Adaptable
- Willing to learn
- Schedule creation and maintenance
- Customer service
- Patient assistance
- Client confidentiality
- Toileting assistance
Certification
First Aid/CPR Certified
Timeline
Private Care Aide
Joseph Nicoletti Associates Professional
02.2025 - Current
Daycare teacher
Harmony Early Learning Center
09.2023 - 02.2025
Server
Applebees
07.2022 - Current
Customer Service Cashier
Superfresh Food Markets
07.2021 - 06.2022
First Aid/CPR Certified
High School Diploma -
Martin Van Buren
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