I am an outgoing, reliable professional server/ bartender employed within the customer service industry for the past 25 years. I understand the importance of communication, building relationships, and allowing guests to continuously feel satisfied and valued . I take pride in working hard and delivering results. My employers were able to see me as a
valuable asset and used my knowledge to increase responsibilities. My co-workers were able to depend on me for assistance and team morality.
Work History
Server
9 Months
Carrabbas Italian Grill | 01.2026 - Current
Delivered exceptional customer service, ensuring guest satisfaction. Sharing promotional events and current specials during introduction to guests.
Managed multiple tables efficiently, prioritizing tasks during peak hours to enhance workflow.
Implemented upselling techniques that increased average check amounts through effective communication.
Bartender / Server
3 Years 11 Months
Station House Restaurant | 06.2021 - 05.2025
Provided efficient, excellent customer service to guests in a time effective manner. I understood the importance of creating return business while being knowledgeable of the menu and our cocktails / wine menu. I cracked lobsters table side to provide guests with a customized experience. I was able to wait on large parties, handle extremely busy dining times as well as train new staff for management.
Bartender / Server
4 Years 8 Months
Anchor Inn Tiki Bar | 09.2016 - 05.2021
Created cocktails and served guests in an extremely fast paced, busy Lakeside Tiki bar. My duties included opening and closing the restaurant, training new staff, becoming familiar with menu changes, assisting co workers in times of stress and promoting the restaurant.
Parent Liasion
3 Years 4 Months
Benoist Farms Elementary School | 02.2013 - 06.2016
My duties as Parent Liasion entailed creating relationships between the community, parents and the school. Having been employed within a Title One school, government funding was very minimal. By forming these relationships, specifically with local businesses, I was able to generate donations and increased involvement from parents with their students. I received specific directions and tasks from the Principal creating events for the students and staff.
Education
Associate of Arts - Criminal justice
Palm Beach State College | Lake Worth, FL | 05.2022
Graduated with AA Degree in subject of Criminal justice
High school diploma - General studies
Santaluces Community high school | Hypoluxo, FL | 06.1998