Lauren Dalmau
Stafford Township,NJ
Summary
Emerging professional eager to build industry career. Quick learner with great people skills and focus on problem-solving. Handles complex assignments without complaint and works great under pressure. Analytical thinker with financial training and strong organizational skills and looking for career-oriented position. Brings demonstrated strengths in calculations, typing and data analysis. Eager to achieve company goals while further developing skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Revenue Cycle Manager
LTC Ally
08.2023 - 09.2025
- Managed revenue cycle operations to ensure timely billing and collections.
- Coordinated with cross-functional teams to streamline claims processing and reduce denials.
- Analyzed data trends to improve financial performance and enhance forecasting accuracy.
- Trained staff on best practices for patient account management and compliance standards.
- Facilitated communication between departments to enhance patient experience and optimize service delivery.
- Monitored and guided revenue cycle operations.
- Provided staff training on revenue cycle management best practices, increasing productivity across the department.
- Completed financial reporting and analysis for billing revenue cycle.
- Coordinated with finance team to produce accurate monthly reports on collection metrics and trends.
- Established strong relationships with payers, improving communication and resolving disputes more effectively.
- Increased cash flow through timely resolution of payer denials and underpayments.
- Reduced accounts receivable days outstanding, optimizing billing and collections efforts.
- Streamlined billing processes, significantly reducing errors and enhancing revenue cycle efficiency.
Medical-billing-professional
Comprehensive Healthcare Solutions
10.2021 - 07.2023
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Posted payments and collections on regular basis.
- Filed and updated patient information and medical records.
- Collected payments and applied to patient accounts.
- Reviewed patient records, identified medical codes and created invoices for billing purposes.
- Prepared billing statements for patients and verified correct diagnostic coding.
- Adhered to established standards to safeguard patients' health information.
- Delivered timely and accurate charge submissions.
- Reviewed patient diagnosis codes to verify accuracy and completeness.
- Analyzed complex Explanation of Benefits forms to verify correct billing of insurance carriers.
- Prepared accounts with past due balances and transferred those cases to collection agency.
- Liaised between patients, insurance companies and billing office.
- Prevented financial delinquencies by working closely with managers to resolve billing issues before becoming unmanageable.
- Gathered information from multiple sources to simplify billing and organize accounts.
- Orchestrated medical coding, payment posting, accounts receivables and collections.
- Managed billing calendar and scheduled claims for payments.
Education
Certificate - Medical Billing Specialist
US Career Institute
Fort Collins, CO04.2021
Certificate - Medical Coding
U.S. Career Institute
Fort Collins, CO12-2025
Skills
- Flexible and Adaptable
- Flexible & Adaptable
- Collaboration
- Conflict Resolution
- Customer Service
- Self-Motivated
- Microsoft Office
- Responsible
- Data Entry
- MS Office
- Organization and Time Management
- Revenue performance
- Billing cycle expertise
- Account monitoring
- Cash flow management
- Healthcare industry
- Account resolutions
- Claims management
- Medical billing
- Revenue enhancements
- Billing cycle performance
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Conflict resolution
- Client relationship management
Certification
AAPC-A Certification (in-process)
Timeline
Revenue Cycle Manager
LTC Ally
08.2023 - 09.2025
Medical-billing-professional
Comprehensive Healthcare Solutions
10.2021 - 07.2023
Certificate - Medical Billing Specialist
US Career Institute
Certificate - Medical Coding
U.S. Career Institute