Lauren Dancey
Jacksonville
Summary
Proficient and enthusiastic team player with strong understand of clerical work, office flow, and customer service. Carries self in professional demeanor with the ability to adapt in difficult situations. More than six years of successful performance in fast-pace, collaborative work environments.
Overview
6
6
years of professional experience
Work History
Mortgage Analyst
Reliance First Captial
03.2024 - 06.2025
- Developed strong relationships with lenders and borrowers, fostering trust and open communication during the mortgage process.
- Ensured compliance with underwriting and state regulatory requirements.
- Assisted in preparing loan documentation for approval and funding processes.
- Analyzed credit reports to assess risk and determine applicants' ability to repay loans.
- Set up, stored and updated customer files, department records and regulatory paperwork.
Leasing Consultant
Bell Partners Inc.
02.2023 - 03.2024
- Showed and leased apartment units to future residents with a high degree of customer service.
- Maintained relationships and followed up with prospective residents.
- Maximized occupancy through sales techniques and superior customer service.
- Assisted with hosting residents events and coordinating functions at the property.
- Consistently kept the closing ratio at the level of 60% or higher.
Treatment Coordinator
De Novo Aesthetics
01.2021 - 01.2023
- Greet patients upon arrival in pleasant and positive manner.
- Obtain appropriate signatures on required documents.
- Schedule appointments in appropriate and timely manner in order to maintain a full schedule.
- Able to independently run the office in the absence of the manager.
- Adhere to confidentiality, state, federal and HIPPA guidelines with regards to patient records.
Shift Supervisor/ Pharmacy Technician
CVS Pharmacy
01.2019 - 01.2021
- Assign tasks to ensure sales and operations run smoothly.
- Oversee the opening and closing of individual locations.
- Addressed and resolved customer complaints while ensuring satisfaction.
- Fostered positive employee relationships through effective communication, training, and development coaching.
Education
Associates in Arts -
Mitchell Community College
01.2019
High School Diploma - undefined
North Iredell High School
01.2018
Skills
- Interpersonal communication skills
- Dedicated team player
- Extremely fast learner
- Meticulous attention to detail
- Strong problem solver
- Extensive history in customer service
- Active listening skill
- Time management
- Flexible availability
Timeline
Mortgage Analyst
Reliance First Captial
03.2024 - 06.2025
Leasing Consultant
Bell Partners Inc.
02.2023 - 03.2024
Treatment Coordinator
De Novo Aesthetics
01.2021 - 01.2023
Shift Supervisor/ Pharmacy Technician
CVS Pharmacy
01.2019 - 01.2021
High School Diploma - undefined
North Iredell High School
Associates in Arts -
Mitchell Community College
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