Lauren Daniel
Willard,MO
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
NVO Processing Coordinator/Freight Cashier
Ascent Global Logistics
05.2017 - 01.2023
- Data Entry, Shipment creation in ERP system, Maintain & reconcile carrier payments/invoicing, Payment Contracts for ocean carriers, Credits & refund requests management, Providing training as needed, Proficient with Microsoft Office programs (Outlook, Word, Excel), Maintained carrier email (filtered for priority emails containing import ocean freight payments & original bills of lading), Monitor electronic and check payments for timely delivery and payment issues, Manage payees and resolve issues on behalf of end users, Monitor and process check returns, Deal with all payment exceptions, Interact with billers and partners in support of payment operations
- .
Sr. ECO Coordinator
FedEx, Trade Networks
06.2014 - 05.2017
- Performed daily customer contact via Fax/Email & phone, Managed multiple screens & various computer applications, Managed a high-volume workload within a deadline-driven environment, Resolve complex issues & win customer loyalty, Obtained extensive knowledge of U.S
- Customs regulations, Accessed online resources & completed scheduled trainings, Using internet-based web-based programs, Managed mainframe systems & various Microsoft programs, Communicated with trace agents for customer contact & expectation of clearance through Customs, Data Entry, FCC, FDA, DOT, TSCA, LACY
Patient Care Assistant II
Cox South Hospital
03.2011 - 08.2014
- Chart previous care information for patients, Provided patients with assistance with everyday living skills, Provided patients with everyday care, bathing, walking, transferring, feeding, etc., Provided training to new employees as needed.
- Assisted nurses with daily patient care tasks, ensuring timely and efficient medical support.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Demonstrated strong teamwork skills by collaborating effectively with colleagues and other healthcare professionals to achieve optimal patient outcomes.
- Promoted a positive patient experience by actively listening and empathizing with their needs and emotions.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Enhanced patient comfort by providing compassionate and attentive care.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Gathered medical information, weight and height measurements and vital signs.
- Aided in the prevention of bedsores through regular repositioning of patients according to care plans.
- Monitored vital signs regularly, assisting in early identification of potential health issues.
- Facilitated effective communication between patients, families, and healthcare staff to ensure understanding and address concerns.
- Prioritized confidentiality by diligently adhering to HIPAA regulations when handling sensitive patient information.
- Participated in ongoing training opportunities to stay current on best practices within the patient care field.
- I'd like for you to ensure accurate documentation of patient information in electronic health records for appropriate record keeping.
- Upheld confidentiality requirements and regulatory compliance guidelines.
Education
Bachelor of Science - Accounting Business Management
Ozark Technical Community College
Springfield, Missouri05.2027
Skills
- Proficient in Microsoft Office Suite (Outlook, Word, Excel VLOOKUPS, PIVOT TABLES, ETC)
- ACH/Wire preparation & reconciliation
- Analyze Transactions
- Self-starter
- Organized & detail-oriented
- Quick learner & easily cross-trained
- Credit & Refunds processing
- Computer and technical skills
- Teamwork
- Able to define problems, collect data, establish facts, and draw valid conclusions
- Able to meet aggressive deadlines
- 10 Key (16200 KPH)
- 50-55 WPM Typing
- Customer Service
- Data Entry
- Adobe Photoshop/Editing
- Problem-solving/ Fixing Payment issues
- Account management & reconciliation
- Email Management
- Accounting Standards
- Time Management
- Ability to Multitask
- Ability to work with little or no instruction on routine work
- Computer Proficiency
- Deadline Management
- Cross-functional support
- Software Knowledge
- Microsoft Office
- Phone and Email Etiquette
- Accounts Payable and Receivable
References
References available upon request
Timeline
NVO Processing Coordinator/Freight Cashier
Ascent Global Logistics
05.2017 - 01.2023
Sr. ECO Coordinator
FedEx, Trade Networks
06.2014 - 05.2017
Patient Care Assistant II
Cox South Hospital
03.2011 - 08.2014
Bachelor of Science - Accounting Business Management
Ozark Technical Community College