Summary
Overview
Work History
Education
Skills
Expertise
Timeline
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Lauren Data

Houston,TX

Summary

Results-driven Director of Operations known for exceptional productivity and efficient task completion. Skilled in strategic planning, process optimization, and team leadership. Excel in communication, problem-solving, and adaptability, ensuring seamless operations across all levels of management.

Overview

8
8
years of professional experience

Work History

Director of Operations

Lumi Research
Houston, TX
07.2023 - Current
  • Pioneered a transformative shift from a single-site clinical research model to a community-embedded network, significantly expanding access to clinical trials for underserved populations. This involved successfully designing and implementing a proof-of-concept pilot project for a novel business model, laying the groundwork for scalable initiatives.
  • Architected and led the complete site onboarding process for a new clinical research network, building and training a high-performing team of site network specialists to ensure operational readiness and adherence to best practices.
  • Directed the successful execution of over 40 oncology clinical trials across multiple network sites, providing strategic oversight and guidance to study coordinators, regulatory specialists, and site teams to ensure compliance, and timely activation of trials.
  • Spearheaded the development and implementation of comprehensive operational scaling strategies, optimizing systems and processes across business development, network expansion, and clinical research operations to maximize efficiency and support rapid growth.
  • Demonstrated exceptional agility and adaptability in navigating the dynamic and evolving priorities inherent in an early-stage, high-growth environment, consistently delivering results amidst complexity.
  • Independently conceptualized, built, and scaled core operational processes for both clinical research and business development functions, providing the essential infrastructure for aggressive company expansion.
  • Orchestrated company-wide goal setting and KPI management, aligning departmental objectives with strategic directives from the board of directors, and ensuring the successful achievement of critical organizational milestones.
  • Cultivated and expanded the clinical research talent pipeline, leading to the successful acquisition and onboarding of 10 full-time employees and 20 contractors. This included developing comprehensive job descriptions and managing the entire contractor/intern hiring lifecycle, substantially increasing team capacity, and fostering growth.
  • Established a foundational organizational framework, defining and embedding core company values, while simultaneously leading HR functions (including payroll) and providing direct oversight of diverse cross-functional teams (Business Development, Site Network Account Management, Office Administration, and Clinical Research).
  • Developed and implemented the company's inaugural business intelligence metrics, conducting in-depth performance reviews of clinical trial execution (from feasibility to study/site closure), and new site acquisition to drive data-informed decision-making and continuous improvement.

Project Data Manager (Contract)

Canopy Cancer Collective
06.2023 - 08.2023
  • Developed and executed the data strategy for a multi-site network of cancer centers in the nation, establishing robust data governance frameworks and standardized data collection processes from patient chart reviews (EHR), and data entry to enable comprehensive analysis for pancreatic cancer treatment optimization.
  • Leveraged patient-level clinical data to identify key insights and actionable opportunities for pancreatic cancer treatment optimization, directly informing research initiatives at each site, and the development of data-driven strategies across the network.

Sr. Implementation Consultant

Project Ronin
San Mateo, CA
05.2021 - 05.2023
  • Resolved conflicts between stakeholders during the course of an implementation project.
  • Provided technical support to customers during the implementation process.
  • Collaborated with stakeholders to define system requirements and resolve issues.
  • Evaluated customer feedback on completed projects to identify areas for improvement.
  • Performed post-implementation reviews to measure success against pre-defined goals.
  • Analyzed existing customer systems and identified areas of improvement.
  • Documented business processes related to implementations and provided training materials as needed.
  • Identified potential risks associated with implementations and created mitigation plans accordingly.
  • Monitored performance metrics throughout the implementation process to ensure that objectives were met on time and within budget constraints.
  • Provided guidance on best practices for implementing new systems.
  • Conducted regular meetings with clients to review progress and address any concerns or questions they may have had regarding the implementation process.
  • Designed, developed, tested and implemented software applications for clients.
  • Created detailed project plans outlining timelines and resources needed for successful implementations.
  • Developed and managed customer relationships to ensure successful project implementations.
  • Coordinated with internal teams to ensure effective communication between all parties involved in projects.

Lead Business Systems Analyst

MD Anderson Cancer Center Hospital
Houston, TX
08.2019 - 04.2020
  • Led End-to-End Application Delivery & Client Engagement.
  • Managed all project phases for application deployment to 25+ new departments, concurrently developing and implementing the team's first account management and engagement tools to ensure strong client adoption.
  • Orchestrated System Requirements & Workflow Optimization
  • Defined and mapped complex clinical research workflows to translate user needs into actionable system requirements and targeted software feature utilization strategies, directly addressing operational obstacles and enhancing efficiency.
  • Drove User-Centric Development & Data Acquisition.
  • Served as a critical liaison between clinical stakeholders and the software team, translating clinical research needs into impactful system enhancements while proactively facilitating the acquisition of new data feeds to support product innovation and future development.

Clinical Study Manager

MD Anderson Cancer Center Hospital
Houston, TX
02.2017 - 08.2019
  • Prepared periodic reports detailing recruitment status, enrollment trends, potential risks and issues.
  • Responded promptly to queries from internal teams, sponsors or regulatory agencies regarding ongoing studies.
  • Created detailed case report forms based on protocols specifications.
  • Developed and maintained clinical trial management plans, timelines, and study documents.
  • Led and implemented a brand-new research data team model aimed at increasing data operations’ efficiency and productivity.
  • Built and managed a high-performing clinical research data team of over 20 members, ensuring the delivery and execution of quality data for 65+ oncology clinical trials across 12+ principal investigators, working with multiple CROs and industry sponsors.
  • Pioneered data quality and efficiency improvement metrics through in-depth and regular quality assurance.
  • Developed and implemented a novel weekly verification method for over 100 treatment cycles, significantly enhancing data quality and overall operational efficiency across oncology trials.

Education

Master of Arts - Psychology

University of Houston
Houston, TX
12-2014

Bachelor of Science - Psychology

University of Houston
Houston, TX
12-2011

Skills

  • Clinical trial management
  • Operational strategy
  • Regulatory compliance
  • Process optimization
  • Project management
  • Stakeholder engagement
  • Business intelligence
  • Strategic planning and execution
  • Workforce planning
  • Organizational skills
  • Capital spending
  • Cross-functional team management
  • Staff training/development

Expertise

  • 10 years in the clinical trial industry (SMO and academic medical setting)
  • 10+ years in oncology
  • 20+ years in the healthcare industry

Timeline

Director of Operations

Lumi Research
07.2023 - Current

Project Data Manager (Contract)

Canopy Cancer Collective
06.2023 - 08.2023

Sr. Implementation Consultant

Project Ronin
05.2021 - 05.2023

Lead Business Systems Analyst

MD Anderson Cancer Center Hospital
08.2019 - 04.2020

Clinical Study Manager

MD Anderson Cancer Center Hospital
02.2017 - 08.2019

Master of Arts - Psychology

University of Houston

Bachelor of Science - Psychology

University of Houston

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