Lauren Davis
Rock Hill,SC
Summary
Proven success as a Managing Partner in a multi-million dollar operation with eight years in the field of hospitality. Entrepreneurial and hardworking mindset focused on improving business revenue. Dedicated to expanding operations, delivering practical solutions and capitalizing on market trends. Hard working professional seeking an opportunity to help develop professionals in a new environment.
Overview
12
12
years of professional experience
Work History
Managing Partner
Outback Steakhouse
09.2023 - Current
- Role model and flagship of the Charlotte market's first illustration of new future replicas.
- Direct, coordinate, and coach 70+ employees and 10 team leaders to enhance and foster professional development.
- Improved traffic and business revenue by 9% by maintaining punctuality, adhering to strict delivery schedules, quotas, and reducing COG's.
- Implemented innovative systems to reduce costs by 17% and improve product availability.
- Daily use of Microsoft Teams, Microsoft Office, Excel, and Adobe Acrobat.
Managing Partner
Outback Steakhouse
01.2022 - Current
- Presented the community outreach award out of 696 locations in the US personally by the President and Vice President of Outback for maintaining positive relationships and building sales.
- Analyzed and presented financial standings and cost effectiveness to other partners and investors.
- Streamlined internal processes for improved efficiency and productivity within the firm.
- Increased revenue by 3.1% with successful promotional strategies and reductions in costs tracked monthly.
- Directed strategic initiative that improved team productivity by 21.2%.
- Lead weekly meetings with management team to give strategic direction through monthly scope, budget, schedule updates, and briefing of local events to drive business growth and revenue.
- Overall process improvement by eliminating labor costs of 60+ employees by 12% and holding leaders accountable with a specific timeline regimen.
- Organize and manage monthly financial budgets and cash flow projections with management team monthly and performance reviews quarterly.
- Hand selected by Joint Venture Partner to facilitate quarterly meeting for managers to teach new criteria for regional area in the objective of execution.
Senior Manager
Outback Steakhouse
10.2020 - 01.2022
- Improved team performance by providing comprehensive training and fostering a collaborative work environment.
- Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
- Evaluated hiring, firing, and promotions requests.
- Mentored junior staff members for skill development and career progression within the organization.
Manager
Outback Steakhouse
10.2017 - 10.2020
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Lead Key Holder
Outback Steakhouse
10.2016 - 10.2017
- Improved customer service by projecting friendly and knowledgeable attitude.
- Assisted in training new employees, ensuring they were well-versed in company policies and procedures by maintaining and building long-term relationships.
Training Coordinator
Outback Steakhouse
05.2016 - 08.2016
- Authorized a step by step hand guide on company objectives to sharpen operational procedures and reduce in-accuracy.
- Coordinated with department leaders to identify training needs and develop targeted solutions.
- Personally produced training manuals, presentations and resources for enhanced learning to all new employees.
Head Life Guard
Carolina Pool Management
06.2013 - 06.2014
- Reduced response time to emergencies by conducting regular lifeguard drills and training sessions.
- Reduced scheduling conflicts by maintaining accurate and up-to-date calendars for 8+ team members.
Life Guard
Carolina Pool Management
06.2012 - 06.2013
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
Skills
- Business and Leadership Development
- Budgeting Profit and Loss Expertise
- Strategic Planning
- Operations Management
- Marketing Knowledge
- Revenue Growth
Timeline
Managing Partner
Outback Steakhouse
09.2023 - Current
Managing Partner
Outback Steakhouse
01.2022 - Current
Senior Manager
Outback Steakhouse
10.2020 - 01.2022
Manager
Outback Steakhouse
10.2017 - 10.2020
Lead Key Holder
Outback Steakhouse
10.2016 - 10.2017
Training Coordinator
Outback Steakhouse
05.2016 - 08.2016
Head Life Guard
Carolina Pool Management
06.2013 - 06.2014
Life Guard
Carolina Pool Management
06.2012 - 06.2013
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