Kaylana Cloninger
Denver,NC
Summary
Results-driven Managing Partner adept at building and leading high-performance teams. Decisive leader and strategic planner with a resilient and forward-thinking approach. Ready to bring ten years of experience to new role into a new enviornment.
Overview
11
11
years of professional experience
Work History
Managing Partner
Outback Steakhouse
11.2021 - 11.2023
- Increased guest base by implementing effective marketing strategies and fostering long-term relationships.
- Developed comprehensive business plans that led to significant revenue growth and expansion opportunities.
- Mentored junior staff members, resulting in a more cohesive team and increased overall performance while maintaining brand standards.
- Oversaw financial management of the restaurant, including budgeting, forecasting, and analysis, ensuring fiscal responsibility and profitability.
- Collaborated with cross-functional teams to drive organizational improvements and meet strategic objectives.
Managing Partner
Outback Steakhouse
11.2018 - 11.2020
- Established and implemented business procedures and process improvements.
- Increased revenue by 20% with successful promotional strategies and reductions in costs.
- Aligned business objectives with industry best practices to ensure the firm remained compliant with regulatory requirements and maintained its reputation for excellence.
- Managed restaurant scheduling, foodservice and customer service.
- Created succession plans to provide continuity of operations during leadership transitions.
Senior Food & Beverage Manager
Outback Steakhouse
01.2016 - 11.2018
- Enhanced customer satisfaction by implementing innovative food and beverage offerings.
- Developed training programs for staff to increase product knowledge and enhance service quality.
- Collaborated with chefs to create seasonal menus that met diverse dietary needs and preferences.
- Implemented cost-saving measures through strategic vendor negotiations and bulk purchasing.
Culinary Manager
Outback Steakhouse
10.2014 - 01.2016
- Enhanced customer satisfaction by creating and implementing innovative menus, ensuring diverse and delicious culinary offerings.
- Streamlined kitchen operations for increased efficiency by implementing effective inventory management systems.
- Reduced food waste and costs with careful menu planning, ingredient sourcing, and portion control.
- Collaborated with executive team to develop seasonal menus that showcased fresh, locally-sourced ingredients for optimal taste and quality.
Server/ Bartender/ Key Manager
Outback Steakhouse
01.2013 - 10.2014
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Education
Gardner-Webb University
Boiling Springs, NC05.2011
Skills
- Firm Financial Oversight
- Financial Reporting Understanding
- Food Safety Expertise
- Budgeting Expert
- Strategic Planning Skills
- Revenue Growth
Timeline
Managing Partner
Outback Steakhouse
11.2021 - 11.2023
Managing Partner
Outback Steakhouse
11.2018 - 11.2020
Senior Food & Beverage Manager
Outback Steakhouse
01.2016 - 11.2018
Culinary Manager
Outback Steakhouse
10.2014 - 01.2016
Server/ Bartender/ Key Manager
Outback Steakhouse
01.2013 - 10.2014
Gardner-Webb University
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