Skilled Patient Care Technician offering demonstrated expertise in patient support developed over 2 years of healthcare experience. Skilled at supporting transports, ambulating patients and charting updates. Flexible team player with positive and upbeat nature.
Work History
PCT
1 Year 6 Months
Stormont Vail Hospital | 01.2025 - 07.2026
Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.
Provided nutritional support by assisting patients with meals, catering to individual dietary needs.
Delivered compassionate end-of-life care, offering comfort and dignity to patients in their final stages.
Prepared and maintained patient rooms for admissions, discharges, and transfers, ensuring readiness and comfort.
Implemented infection control protocols, contributing to safer hospital environment.
Documented patient information and care activities in electronic health record.
Helped patients complete range of motion exercises to prevent loss of function during care.
Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
CNA
3 Months
Plaza West Nursing Home | 10.2024 - 01.2025
Assisted patients with daily living activities to enhance comfort and well-being.
Trained new CNAs on procedures and best practices for patient care.
Implemented infection control measures to ensure a safe environment for residents.
Advocated for patients' rights and preferences within the care setting.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
Bar Manager
11 Months
Applebee's Grill + Bar | 10.2023 - 09.2024
Supervised bar operations, ensuring compliance with health and safety regulations.
Trained staff on cocktail preparation and customer service standards.
Developed seasonal drink menus to enhance guest experience and drive sales.
Managed inventory levels, minimizing waste through efficient stock control practices.
Implemented staff scheduling systems to optimize labor costs while maintaining service quality.
Analyzed customer feedback to refine bar offerings and improve overall satisfaction.
Established relationships with suppliers to negotiate favorable terms for beverage purchases.
FOH Manager
8 Months
Applebee's Neighborhood Bar & Grill | 02.2023 - 10.2023
Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
Performed cash handling activities and secured nightly bank deposits.
Managed staff schedules and maintained adequate coverage for all shifts.
Motivated staff to perform at peak efficiency and quality.
Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Adhered to state laws regarding alcoholic beverage services and customer regulations.
Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
PCT
9 Months
Olathe Medical Center | 05.2022 - 02.2023
Monitored patient vital signs and reported changes to nursing staff.
Assisted in daily patient care activities, ensuring comfort and safety.
Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
Maintained clean and safe environment to promote patient safety and comfort.
Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Demonstrated adaptability by working effectively with patients of diverse backgrounds and medical conditions, providing personalized care for each individual.
Enabled increased mobility for patients by assisting with ambulation exercises and transfers using proper body mechanics techniques.
Maintained strict adherence to infection control protocols, minimizing risk of disease transmission within the clinical environment.
Bartender
1 Year 3 Months
Applebee's Grill + Bar | 02.2021 - 05.2022
Ensure that customers receive prompt and efficient service
Double-checked ID cards to ensure bar patrons were of legal drinking age
I'm responsible for keeping bar area stocked and clean, taking orders, and making drinks while conversing with customers
Work well under pressure in fast-paced environment with lots of distractions and interruptions
Kept up to date on state laws governing alcoholic beverage services and ensured 100% inspection compliance
Helped servers with specialty drink orders by quickly preparing on-demand items
Stock bar with beer, wine, and liquor, as well as ice, glassware, and napkins
Cultivate positive customer relationships.
Education
No Degree - Psychology
Sam Houston State University | Huntsville, TX | 2009
CNA
Neosho County Community College | Ottawa, KS | 05-2022
Associate of Arts - Public Relations
Dallas College Richland Campus | Dallas, TX | 05-2022