Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Lauren Davis

MARLTON,NJ

Summary

Engaging Customer Service Representative with a strong background in enhancing client satisfaction and fostering relationships. Skilled in cultivating partnerships and supporting company growth through effective communication and collaboration. Committed to delivering exceptional service and contributing to overall business success.

Overview

1
1
Certification
19
19
years of professional experience

Work History

CPD Manager

Jefferson Health NJ
Sewell, New Jersey
12.2007 - Current
  • Managed daily operations for patient care services within Jefferson Health NJ.
  • Oversaw daily activities of the sterile processing department to ensure efficient functioning.
  • Oversaw staff scheduling and coordinated shifts to ensure adequate coverage.
  • Supervised staff and ensured compliance with safety protocols.
  • Monitored compliance with safety protocols such as proper gowning techniques, hand washing practices, biohazardous waste disposal regulations.
  • Conducted regular audits to maintain regulatory standards.
  • Ensured compliance with applicable local, state and federal regulations regarding sterile processing operations.
  • Developed and implemented policies to enhance operational efficiency and compliance.
  • Led initiatives to improve workflow efficiency and productivity.
  • Evaluated new products for potential implementation into existing workflow processes.
  • Collaborated with surgical teams to meet equipment needs.
  • Investigated complaints from patients or staff related to errors in sterile processing procedures.
  • Managed departmental inventory and supply ordering.
  • Implemented quality control measures for sterilization procedures.

Education

Some College (No Degree) -

Rowan College At Gloucester County
Sewell, NJ

Skills

  • Regulatory compliance
  • Quality assurance
  • Policy creation
  • Policy execution
  • Operational efficiency
  • Workflow optimization
  • Inventory management
  • Staff scheduling
  • Staff management
  • Performance evaluations
  • Budget management
  • Effective communication
  • Team collaboration
  • Problem solving
  • Critical thinking
  • Attention to detail
  • Conflict resolution

Certification

  • CRCST- certified registered central service tech
  • CIS- certified instrument specialist
  • CHL- certified Healthcare leader

Timeline

CPD Manager

Jefferson Health NJ
12.2007 - Current

Some College (No Degree) -

Rowan College At Gloucester County

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Lauren Davis