Lauren DeCesare
Antioch,CA
Summary
Medical Education Coordinator with high standards and expertise in managing fellowship programs. Reputation for professionalism, organization, and follow through. Recognized consistently for performance excellence and streamlining workflows. Able to learn new processes and procedures in a fast-paced work environment.
Overview
5
5
years of professional experience
Work History
Medical Education Coordinator
Henry Ford Health System
Detroit , MI
09.2019 - 04.2022
- Planned and coordinated educational and operational activities for Division of Gastroenterology and Department of Neurology
- Partnered with Program Directors to create policies and content to facilitate education and training.
- Managed CME software and compliance for regularly scheduled series and special events; including graduation events, Grand Rounds, and didactic lectures.
- Planned and executed all aspects of interview days and recruitment events.
- Assured program compliance with regulatory agencies including ACGME, ERAs, GME track, and JHCAO.
- Maintained and monitored information in WebADs including scholarly activity, board pass rates, residents and faculty surveys, milestones reporting and annual program updates.
- Managed residency program software for scheduling, duty hours, evaluations, reports, and storage of program data.
- Functioned as liaison between program and GME office, as well as outside institutions and agencies.
- Managed all aspects of visiting house officers, outside residents, and medical students rotating within program.
- Creation and timely submission of CPT revenue spreadsheets to director of Henry Ford Medical Group.
- Submitted annual grant to Boston Scientific for non-accredited Advanced Endoscopy fellowship.
- Developed and implemented performance improvement strategies for tracking EVUs, program funding, and
- Attended annual professional development conferences, including ACGME and AHME.
Secretary II
Henry Ford Health System
Detroit, MI
08.2018 - 10.2019
- Coordinated and implemented new organization structure to optimize patient scheduling.
- Created and managed scheduling templates for Hepatology senior staff.
- Managed office activities by maintaining communication between patients and referring offices, tracking records, and filing documents.
- Implemented changes to existing processes to improve accuracy, efficiency and responsiveness. Changes include developing clinic workflow guides, updating training material, and developing new metric system for referrals using Excel.
Clinic Service Representative
Henry Ford Health System
Detroit, MI
11.2016 - 08.2018
- Coordinated onboarding and training between multiple departments to incoming CSRs to ensure efficiency and performance.
- Performed all aspects of appointment scheduling, data entry, and cash collections while providing extraordinary class customer service.
- Certified with Detroit Business Operations 2017 Train the Trainer Course.
Education
Bachelors of Business - Business Management
Oakland Community College
Bloomfield Hills, MISkills
- Video conferencing software (WebEx and Zoom)
- Microsoft software programs
- Spreadsheet development
- Training program development
- Orientation and Onboarding
- Self-motivated problem solver
- Reliable and punctual
- Meticulous attention to detail
Committees
- Graduate Medical Education Committee (GMEC), Coordinator Representative (2020-2022)
- Annual Program Evaluation (APE) Review Committee, Coordinator Representative (2020-2022)
- Clinical and Educational Work Hours Subcommittee, Coordinator Representative (2021-2022)
- Coordinator Wellness Committee, Member, (2021-2022)
Timeline
Medical Education Coordinator
Henry Ford Health System
09.2019 - 04.2022
Secretary II
Henry Ford Health System
08.2018 - 10.2019
Clinic Service Representative
Henry Ford Health System
11.2016 - 08.2018
Bachelors of Business - Business Management
Oakland Community College