Lauren Diana Perez
San Antonio,TX
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Have experience in stocking freight in cold temperatures and hot temperatures as well as cooler experience.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Lead Guest Services
Pilot Flying J
07.2024 - Current
- Supervised daily Guest Services operations, ensuring quality support for team members.
- Assisted customers with CAT Scale services, providing clear answers to related questions.
- Maintain a safe, organized, and customer-focused work environment.
- Managed cash handling and register balancing during store opening and closing procedures.
Team Member
McDonald's
01.2024 - 06.2024
- Operated cash register and point-of-sale (POS) system, ensuring accurate transactions and customer service.
- Worked efficiently with team members to ensure customer satisfaction and smooth operations.
- Restocked inventory and supported opening and closing procedures to maintain efficient operations.
- Collaborated with team members to enhance customer satisfaction and streamline daily operations.
Team Member
Jimmy John's
05.2023 - 10.2023
- Collaborated with team members to deliver prompt, precise customer service.
- Ensured cleanliness and adherence to food safety and sanitation standards.
- Maintained cleanliness while following food safety and sanitation standards.
- Assisted in managing daily operations in a fast-paced environment.
Team Member
Dunkin' Donuts & Baskin-Robbins
06.2022 - 04.2023
- Collaborated with team members to deliver prompt, friendly customer service.
- Processed cash, credit card, and mobile payments accurately.
- Following food safety, sanitation, and health regulations.
- Maintained cleanliness of dining areas, kitchen, and workstations to uphold health and safety standards.
- Restocked inventory to ensure readiness for service and assisted with opening and closing duties.
Education
High school diploma -
Karen Wagner High School
San Antonio, TXSkills
- Customer Service
- Shift Supervision
- Inventory Management
- Time Management
- Safety awareness
- Team leadership
- Communication Skills
- Strong Work Ethic
- Fluent (Spanish)
- Class A
Personal Information
- Driving License: Class A CDL
- Availability: Willing to relocate: Anywhere
- Work Permit: Authorized to work in the U.S
Certification
CDL A, June 2026 to Present
Languages
- Driving License: Class A CDL
- Availability: Willing to relocate: Anywhere
- Work Permit: Authorized to work in the U.S
Timeline
Lead Guest Services
Pilot Flying J
07.2024 - Current
Team Member
McDonald's
01.2024 - 06.2024
Team Member
Jimmy John's
05.2023 - 10.2023
Team Member
Dunkin' Donuts & Baskin-Robbins
06.2022 - 04.2023
High school diploma -
Karen Wagner High School