Summary
Overview
Work History
Education
Skills
Timeline
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Lauren Diep

Irvine,CA

Summary

Motivated Business Administration student with a proven ability to enhance customer experiences and drive sales through exceptional service. Skilled in teamwork, customer service, communication, and thriving in fast-paced environments. Adaptable and organized, with time management and problem-solving skills, I am dedicated to delivering quality service and exceeding expectations.

Overview

2
2
years of professional experience

Work History

Bobarista

OMG Tea
Santa Clara, CA
03.2025 - 06.2025
  • Crafted high-quality boba beverages tailored to customer preferences, with consistency and attention to detail.
  • Maintained a clean, organized, and hygienic workspace in a fast-paced environment.
  • Delivered exceptional customer service, enhancing guest experiences and fostering loyalty.

Key Achievements:

  • Recognized for efficiency and product expertise by management and customers.
  • Successfully promoted seasonal specials, driving additional sales.

Cashier/Food Service Team Member

Sweetgreen
Campbell, CA
11.2023 - 02.2024
  • Provided attentive and efficient service, guiding customers through menu options, and handling dietary requests.
  • Processed transactions accurately, including cash, credit, and digital payments.
  • Collaborated with team members to ensure smooth operations, and maintain a welcoming environment.

Key Achievements:

  • Commended by management for excellent performance and customer satisfaction.
  • Contributed to maintaining high guest loyalty and positive feedback scores.

Education

Business Administration

Irvine Valley College
Irvine

Skills

  • Customer Service Excellence
  • Team Collaboration
  • Time Management & Organization
  • Strong communication and interpersonal skills
  • Cash Handling & POS Expertise
  • Food Safety & Hygiene
  • Leadership & Communication
  • Attention to detail and cleanliness

Timeline

Bobarista

OMG Tea
03.2025 - 06.2025

Cashier/Food Service Team Member

Sweetgreen
11.2023 - 02.2024

Business Administration

Irvine Valley College
Lauren Diep