Lauren Doane
Palmdale,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Attentive Receptionist with excellent work ethic and positive demeanor. Polished in attending to phone calls and updating calendars and schedules.
Overview
2
2
years of professional experience
Work History
Waitstaff/Housekeeping Attendant
Atria Senior Living
06.2023 - Current
- Removed trash from rooms and replaced liners to wastebaskets.
- Inspected each room for cleanliness, utilizing checklist to meet company standards.
- Maintained lobbies, guest rooms and halls, keeping safe environment for patrons.
- Polished and sanitized floors, counters, bathtubs and window sills.
- Reported guest issues, safety and maintenance concerns immediately to supervisor.
- Replenished guest supplies and amenities.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Mapped out daily cleaning work assignments by assessing vacant room roster.
- Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.
- Took residents orders
- Sanitize tables
- Set up tables
Receptionist
Advanced Spine Institute
03.2023 - 02.2024
- Receptionist for Office Manager Alicia Armas Castellron
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Assisted doctors such as prepping the patients room as well as taking their vitals
- Resolved customer problems and complaints.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Receptionist Clerk
Atb Travel
06.2022 - 04.2023
- Handled office inventories, placed supply orders and kept the office neat and organized
- Assisted in coordinating travel arrangements, including flight reservations, hotel accommodations, and transportation for executive staff.
- Welcomed every customer and client in a friendly way
- Very confident in typing skills
- Scheduled and coordinated appointments, meetings, and conference room bookings
- Efficiently answered and transferred calls to the appropriate departments.
- Good communication skills
- Experienced with customer service
- Answered user inquiries to resolve computer software or hardware operation problems.
Education
High School Diploma -
Quartz Hill High School
Quartz Hill, CA06.2022
Skills
- Organization and Efficiency
- Multi-Line Telephone Skills
- Prioritization and Time Management
- Customer Service
- Independent
- Greeting and Seating Clients
- Positive Attitude and Energetic
- Calendar Management
- Appointment Scheduling
- Multitasking and Prioritization
- Courteous and Professional
- Cleaning and Sanitizing
- Typing skills
- Problem-Solving
- Work Planning
- Critical Thinking
Timeline
Waitstaff/Housekeeping Attendant
Atria Senior Living
06.2023 - Current
Receptionist
Advanced Spine Institute
03.2023 - 02.2024
Receptionist Clerk
Atb Travel
06.2022 - 04.2023
High School Diploma -
Quartz Hill High School