Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lauren Dobransky

Scottdale,PA

Summary

Offering strong foundation in customer service and data management, and eager to learn and develop in order entry environment. Contributes to understanding of accurate data entry and effective communication. Ready to use and develop data entry and customer service skills in clerical role.

Overview

2
2
years of professional experience

Work History

Customer Service

Target
07.2020 - 01.2021
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.

Environmental Services Housekeeper

Westmoreland Hospital
03.2019 - 09.2020
  • Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
  • Ensured timely completion of assigned tasks by effectively prioritizing workload based on urgency and importance.
  • Practiced established infection control methods to reduce risks to patients, families, and medical staff.
  • Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
  • Emptied trash cans and recycling bins to promote clean, sanitary environment, and reduce odors and debris.
  • Contributed to positive patient experiences by maintaining clean, orderly, and welcoming environments throughout the facility.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.

Education

High School Diploma -

SOUTHMORELAND SH
01.2014

Horticulture -

CENTRAL WESTMORELAND CTC
01.2014

Skills

  • Self-Motivation
  • Problem Solving
  • Team Building
  • Multitasking
  • Delivers exceptional customer service
  • Optimistic Attitude

Timeline

Customer Service

Target
07.2020 - 01.2021

Environmental Services Housekeeper

Westmoreland Hospital
03.2019 - 09.2020

Horticulture -

CENTRAL WESTMORELAND CTC

High School Diploma -

SOUTHMORELAND SH

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Lauren Dobransky