LAUREN DOLL
Valencia,CA
Summary
Results-driven and accomplished professional with extensive experience directing human resources departments including but not limited to building recruiting powerhouses, strengthening organizational performance, cultivating exceptional company culture, and achieving team cohesion and excellence. Self-motivated professional successful in seizing viable opportunities for expansion and innovation. Background in increasing profits, reducing costs, and transforming standards. Entrepreneurial and creative leader with a proven track record of success leading and growing organizations. Strong background in strategic planning, financial management, and team development. Skilled in identifying opportunities and implementing practical business and HR strategies with commitment to staying informed about the latest trends, technologies, and best practices.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Founder, VP of People and Operations
Dream Co. Weddings & Events
01.2021 - Current
- Developed a highly functional talent acquisition team that sourced top talent, established a prevalent brand, and implemented a meticulously organized recruiting process.
- Developed strong partnerships with other businesses to allow for collaboration and more significant opportunities for growth.
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Cultivated a high-performance culture within the organization by setting clear expectations for employees at all levels, providing regular feedback, and recognizing achievement.
- Led a cross-functional team to develop and launch a new product line, contributing to significant growth in sales.
- Resolved issues and recommended actions based on production and compliance reports.
- Collaborated closely with various department heads on strategic planning initiatives to ensure alignment between corporate goals.
- Introduced process improvements that reduced operational costs while maintaining high-quality standards across all departments.
- Drove digital transformation efforts within the organization by implementing advanced technology solutions that streamlined workflows and improved customer and employee experience.
- Implemented cost-saving measures by conducting thorough financial analysis and identifying areas of inefficiency within the organization.
- Enhanced employee engagement and satisfaction through the implementation of comprehensive training programs and performance management systems.
VP of Human Resources, COO
Riteway Charity Services, Inc. dba Cars2Charities
08.2012 - 07.2024
- Designed and implemented core People Operations, HR, and Talent Acquisition infrastructure, facilitating smooth scalability for the company’s future growth by 20%.
- Managed SOPs and administration of people-related programs and policies encompassing the entire employee lifecycle, benefits, leaves of absence, HR and recruiting technology, immigration, and labor compliance.
- Led critical people and cross-functional projects and initiatives, enhancing employee experiences across multiple locations and establishing scalable frameworks for expansion.
- Served as an internal consultant for HR Business Partners, Talent Acquisition, and organizational stakeholders, providing expert guidance on a wide range of HR topics.
- Developed comprehensive onboarding programs to ensure new hires'' successful integration into the company culture.
- Established metrics-driven approach to HR decision making, leveraging insights from workforce analytics to inform strategic initiatives.
- Developed organizational performance management strategies by researching and implementing people issues such as focusing on problem-solving and efficiencies.
- Spearheaded diversity and inclusion efforts, fostering a more inclusive organizational culture across all departments.
- Coordinated recruitment and training programs tailored to address skill gaps within the organization, improving overall productivity levels.
- Evaluated HR technology solutions and led implementation projects aimed at modernizing HR processes such as recruitment and performance management.
- Mediated conflict resolution between employees and managers, fostering healthier working relationships throughout the organization.
- Reduced labor costs by analyzing workforce data and identifying areas of improvement in staffing strategies by 15%.
- Managed compliance with employment laws and regulations, minimizing potential legal risks associated with HR practices.
- Launched employee engagement surveys and implemented action plans based on feedback, leading to increased job satisfaction scores by 35 %.
- Negotiated favorable contract terms with benefits providers, resulting in cost savings and enhanced employee satisfaction.
Education
Doctor of Business Administration (DBA) - Human Resources
Liberty University
Lynchburg, VA12.2025
Master of Business Administration (MBA) -
Purdue University Global
Lafayette, IN01.2023
Bachelor of Arts in Psychology -
San Diego State University
San Diego, CA01.2012
Skills
- Talent Management and Aquisition
- Recruiting and Onboarding Specialist
- Training and Development
- 10 Years of Project and Team Management
- Ability to Work Independently or as Part of a Group
- High Ethical Standards Handling Highly Sensitive Information
- Strong Analytical Skills
- Excellent Verbal and Written Communication
- Diversity and Inclusion Best Practices
- Mentorship, Coaching, Guidance
- HR Strategy and Implementation
- Performance Management
- Microsoft Office, QuickBooks, Adobe, HRIS, Workday, ADP, etc
- Industry Knowledge of HR Practices, Policies, and Employment Laws
- Knowledge of Benefit Programs
- Succession Planning
- Experience with Healthcare Plans
- Proficient with Technology and Computer Programs
- Continuous Process Optimization
- Fostering Culture Conscious of Learning and Maximizing Results
- Change Management
- Transformational Team Leadership
- Helpful with Budgets and Legal Issues
- Efficient at Multitasking
- HR Policies, Procedures, and Compliance
- HR Analytics
- Employee Relations and Management
- Strategic Thinking
- Entrepreneurial and Innovative
- Customer Retention
Accomplishments
Local Business Person of the Year 2024
Most Influential Women in Business to Follow 2024
Published Author 2024
Founded a High-Performance Service Company that Reached $1 Million in Gross Sales in Under 3 Years.
Certification
- SHRM-SCP Certification, Society for Human Resources Management, 2023
- Senior Professional Human Resources (SPHR) Certification, Human Resource Standard Institute, 2023
- Project Management Certification, Six Sigma Global Institute, 2023
- Master Certified Wedding & Event Planner, Certified Wedding Planner Society 2021
Testimonials
During Lauren's tenure at Cars2Charities, she consistently demonstrated exceptional HR and operational management skills. Her ability to streamline our SOPs led to increased operational efficiency in employee engagement and retention. Her understanding and innovative implementation of HR processes led to a significant reduction in time-to-hire and onboarding while maintaining a high standard of candidate quality. Lauren's strategic insights and effective communication skills were instrumental in fostering better client-employee relationships, a more positive work environment, and enhancing employee performance. Lauren was a valued member of our team, bringing creativity and dedication to every project she undertook., Teresa Deutsch, CEO
Timeline
Founder, VP of People and Operations
Dream Co. Weddings & Events
01.2021 - Current
VP of Human Resources, COO
Riteway Charity Services, Inc. dba Cars2Charities
08.2012 - 07.2024
Doctor of Business Administration (DBA) - Human Resources
Liberty University
Master of Business Administration (MBA) -
Purdue University Global
Bachelor of Arts in Psychology -
San Diego State University
- SHRM-SCP Certification, Society for Human Resources Management, 2023
- Senior Professional Human Resources (SPHR) Certification, Human Resource Standard Institute, 2023
- Project Management Certification, Six Sigma Global Institute, 2023
- Master Certified Wedding & Event Planner, Certified Wedding Planner Society 2021
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