Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lauren Doviak

Dallas

Summary

Dynamic professional with a strong background in customer relations at Lakeshore Learning Materials, excelling in sales and service. Proven ability to multitask and manage time effectively while fostering positive relationships. Skilled in point of sale operations and active listening, consistently achieving high customer satisfaction and engagement.

Overview

2026
2026
years of professional experience

Work History

Volunteer

Dog & Kitty City / CAPS
2017 - Current
  • Foster cats and kittens, socialize them, and try to get them adopted into a forever home.
  • Visits animal shelter to help socialize the animals.

Associate

Lakeshore Learning Materials
10.2018 - 06.2021
  • Managed customer relations and customer service through daily communication and interaction.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
  • Opened and closed store when scheduled.
  • Worked POS system.
  • Troubleshot minor issues with equipment and tools.
  • Helped customers complete purchases, locate items and join reward programs.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.

Teacher/Volunteer

Aspire/Aberg Literacy Center
06.2018 - 06.2020
  • Reviewed curriculum and devised alternate approaches to presenting lessons to increase student understanding.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Collaborated with parents of [Type] students to increase comprehensive and long-term success.

Teacher

University Park UMC The Weekday School
08.2006 - 03.2018
  • Drafted lesson plans weekly and posted in classroom.
  • Pursued professional development continually by attending educational conferences and teacher training workshops.
  • Worked with other teachers and administrators to evaluate and revise our age level programs.
  • Met with parents to communicate student progress.
  • Developed and implemented classroom routines to address varying student needs.
  • Administered assessments to determine each student's specific educational and social needs.

Education

Bachelor of Science - Banking And Finance

University Of Mississippi
Oxford, MS
1981

Skills

  • Administrative support
  • Motivated team player
  • Multitasker
  • Active listening skills
  • Type 50 WPM
  • Exceptional time management skills
  • Personable
  • Customer-oriented
  • Sales expertise
  • Point of sale operation
  • Computer competencies

Timeline

Associate

Lakeshore Learning Materials
10.2018 - 06.2021

Teacher/Volunteer

Aspire/Aberg Literacy Center
06.2018 - 06.2020

Teacher

University Park UMC The Weekday School
08.2006 - 03.2018

Bachelor of Science - Banking And Finance

University Of Mississippi

Volunteer

Dog & Kitty City / CAPS
2017 - Current