Lauren Dragon
Salisbury,NC
Summary
Organized and adaptable professional with a versatile background in retail, the restaurant business and some pharmacy. Known for strong customer service and problem-solving skills, consistently enhancing operational efficiency, teamwork and ensuring compliance with safety standards.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Pharmacy Technician/Front Store Clerk
CVS Pharmacy
Sanford FL, Sorrento FL, Kannapolis NC
06.2022 - Current
- Processed prescriptions accurately and efficiently, ensuring compliance with pharmacy regulations.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Provided exceptional customer service, resolving queries and concerns with empathy and professionalism.
- Performed cash, card, and check transactions to complete customer purchases.
- Worked with floor team and managers to meet wide range of customer needs.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
Waitress
Bob Evans Restaurant
Mt. Dora
02.2015 - 03.2020
- Delivered exceptional customer service, ensuring guest satisfaction and repeat business.
- Managed multiple tables efficiently, prioritizing tasks in fast-paced environment.
- Collaborated with kitchen staff to ensure timely and accurate food delivery.
- Maintained cleanliness and organization of dining area to meet health standards.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Processed orders and sent to kitchen employees for preparation.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Sales Associate
Dollar Tree
Eustis, FL
01.2011 - 02.2015
- Assisted customers in locating products and addressing inquiries.
- Operated cash register, processed transactions, and handled returns efficiently.
- Stocked shelves, ensuring product availability and organized displays.
- Maintained cleanliness and organization of sales floor and stockroom areas.
Education
Bachelor of Arts - Studio Art
University of Central Florida
Orlando, FL05-2018
Skills
- Team collaboration
- Confidentiality and HIPAA
- Processing payments
- Customer service
- Creative thinking/artistic
Accomplishments
-Bachelors degree in studio art
-Finalist in national book competition
-Pharmacy Technician license
-Been in various art shows in Orlando, FL
-Traveled a good amount
Certification
-Pharmacy Technician
Languages
English
Interests
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Cooking
- Reading
- Drawing and Painting
- Hiking
- Photography
- Adventure Travel
- Tennis
Timeline
Pharmacy Technician/Front Store Clerk
CVS Pharmacy
06.2022 - Current
Waitress
Bob Evans Restaurant
02.2015 - 03.2020
Sales Associate
Dollar Tree
01.2011 - 02.2015
Bachelor of Arts - Studio Art
University of Central Florida