Lauren Dunn
Chicago,Il
Summary
Talented professional and knowledgeable leader with 7 years of valuable expertise dedicated to problem solving and forwarding company objectives. Attentive to detail with experience in coordinating projects, programs and improvements. Focused Project Manager adept at planning, directing and maintaining continuous operations in various departments with quality standards. Skilled at identifying or anticipating problems and providing solutions.
Overview
8
8
years of professional experience
Work History
Senior Project Manager
Paycom
01.2022 - Current
- Direct implementation by guiding & training new clients to 100% usage and adoption of Paycom
- Craft all communication with internal team members & external stakeholders to map out their current process while understanding pain points with the goal of timely & accurate completion of the project
- Hold clients accountable to deadlines & orchestrate projects to a successful, timely completion while achieving position metrics, successful first Payroll, & customer longevity
- Consistently at the top of the Region with Client Usage Score and Approve My Check Adoption
- Career to date Revenue as of April, 2024: $926,126.19
- Lean Six Sigma White Belt Certified June 2023.
Corporate Account Executive
Doordash, Inc
08.2021 - 01.2022
- Sold Corporate customers on the value of using the Doordash platform for their meal & catering needs
- Regularly at the top of the tracking board for most meetings booked and ran weekly
- Lead presentations with prospects to demonstrate the capabilities of our products & best ways to utilize the platforms.
Franchise Account Executive
Chowly Inc.
03.2019 - 08.2021
- Provide innovative solutions for the growing third-party Online Ordering System industry
- Sold complex/specific integration details for each Point of Sale to Franchise owners through high volume of sales calls & emails
- Consistently exceeded monthly sales goals & monthly quota
- Presented & Organized large restaurant group webinars to brands of over 1,000 locations
- Won large brands like Sonic by working bottom up with cold calls and emails
- Participated & sold our software to restaurant owners at the National Restaurant Association Show.
Account Executive
Yelp Inc.
08.2017 - 02.2019
- Owned & managed a pipeline of diverse business owners using Yelp's CRM (Salesforce)
- Consulted, educated, & sold Yelp advertising programs through a high volume of sales calls & emails
- Adapted product recommendations quickly to suit client needs while handling objections
- 112% rev quota attainment in 2018
Intern
International Financial Services Corporation
05.2016 - 08.2016
- Streamlined company filing system & organized important company data using MS Office.
Education
Bachelor of Science - Community Health
Indiana University
05.2017
Skills
- Project Planning
- Scope Management
- Project plan development
- Training and mentoring
- Meeting facilitation
- Cross-Functional Communication
- Project Management
- Documentation Management
Salesawards
- Achieved Rookie of the Year at Chowly for closing the most locations in the company
- Consistently awarded monthly top performer for Yelp out of the Chicago office
Timeline
Senior Project Manager
Paycom
01.2022 - Current
Corporate Account Executive
Doordash, Inc
08.2021 - 01.2022
Franchise Account Executive
Chowly Inc.
03.2019 - 08.2021
Account Executive
Yelp Inc.
08.2017 - 02.2019
Intern
International Financial Services Corporation
05.2016 - 08.2016
Bachelor of Science - Community Health
Indiana University