Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Lauren Edgington

Independence,MO

Summary

I am a highly motivated employee with a desire to take on new challenges. I have a very strong work ethic with adaptability, and exceptional interpersonal skills. I am a Skilled bartender with a background in crafting classic and innovative cocktails, managing bar operations, and delivering exceptional customer service. I demonstrate the ability to maintain high levels of cleanliness and organization while multitasking in fast-paced environments. With strong interpersonal skills I ensure memorable guest experiences, and foster repeat business.

Overview

7
7
years of professional experience

Work History

Delivery Driver

Amazon Flex
Grandview, MO
02.2024 - Current
  • Reviewed delivery documents and orders and reported errors to supervisor.
  • Promoted positive customer service by delivering on-time shipments and fully resolving issues.
  • Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
  • Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
  • Drove safely in all weather conditions including rain, snow, sleet, ice.
  • Delivered rush merchandise on tight schedules to meet customer targets.
  • Communicated regularly with dispatch regarding any delays or issues encountered on routes.
  • Use of my personal vehicle for deliveries

Bartender

Puttery
Kansas City, MO
12.2023 - Current
  • Arranged bottles and glasses behind bar to make attractive displays.
  • Cleaned up spills and broken glassware and safely disposed of sharp pieces.
  • Described drink flavors and taste profiles to customers to help with ordering decisions.
  • Greeted customers and provided excellent customer service.
  • Effectively multitasked within fast-paced environment.
  • Prepared cocktails from bar recipes and served wine, draft and bottled beer.
  • Performed opening and closing duties including restocking supplies.

Bartender

Bar K Dog Bar
Kansas CIty, MO
02.2023 - Current
  • Greet guests with friendliness and professionalism.
  • Carefully inspect ID cards of customers to verify age requirements for purchase of alcohol.
  • Prepare alcoholic and non-alcoholic beverages according to recipe standards.
  • Resolve customer complaints in a professional manner.
  • Neatly slice fruit for garnishing drinks.
  • Train new bartenders on drink recipe, bar preparation and upselling techniques
  • Pour wine, beer and cocktails for patrons.
  • Greet frequent visitors by name and explained new promotions.
  • Batch cocktails, mixes, and other seasonal drinks.

Manager

Applebee's Neighborhood Grill & Bar
Blue Springs, MO
07.2018 - 01.2023
  • Handled customer complaints and feedback, implementing changes to improve service.
  • Oversaw inventory and ingredients to restock freezers and fridges.
  • I prepped, cooked, and ran food, washed dishes, served tables, bartended when needed, and helped my staff with anything else they needed.
  • I ensured that all of my employees were set up for success on every shift.
  • Inspected dining and serving areas for cleanliness and proper setup.
  • Managed cash flow, overseeing daily receipts and bank deposits.
  • Oversaw daily operations of restaurant, ensuring efficient service and customer satisfaction.
  • Managed inventory and rotated food products in storage to avoid spoilage and waste.
  • Hired, trained, motivated and evaluated team members in order to maximize productivity levels.
  • Developed and implemented staff schedules to ensure full coverage during peak hours.
  • Assisted staff by serving food and beverages or bussing tables.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Maintained updated knowledge through continuing education and advanced training.

Education

High School Diploma -

Blue Springs High School
Blue Springs
12-2014

Skills

  • Safe driving record
  • Heavy lifting
  • Mixology
  • Suggestive selling
  • Team player attitude
  • Customer service expertise
  • Staff management
  • Keeping the staff motivated
  • I Learn fast and work hard

Affiliations

  • I have 2 German Shepherds that I love spending my time and exercising with!
  • I make Resin art that ranges from dishes and trays to earrings and home decor.
  • I appreciate when I am able to go out with my friends, smiling and laughing are things I really love, and they are always a joy to be around.

Timeline

Delivery Driver

Amazon Flex
02.2024 - Current

Bartender

Puttery
12.2023 - Current

Bartender

Bar K Dog Bar
02.2023 - Current

Manager

Applebee's Neighborhood Grill & Bar
07.2018 - 01.2023

High School Diploma -

Blue Springs High School

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Lauren Edgington