Lauren Edwards
Yulee,FL
Summary
Community engagement professional with solid background in building and maintaining community relationships. Recognized for driving engagement initiatives that enhance community involvement and strengthen partnerships. Known for team collaboration and achieving results, adaptable to changing needs with skills in communication and project management.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Community Engagement Manager
Beaches Habitat for Humanity
08.2024 - Current
- Developed, implemented, and managed volunteer and outreach programs to support organizational goals.
- Coordinated volunteer recruitment, training, and performance tracking, ensuring smooth operations.
- Created and maintained communication channels with volunteers, staff, and the public to promote engagement.
- Managed social media presence and content to drive awareness, fundraising, and community involvement.
- Assisted with budget preparation, event coordination, and administrative support to ensure program success.
- Managed about 100-150 volunteers weekly
Partnerships and Programs Manager
Feeding Northeast Florida
10.2022 - 08.2024
- Monitored and maintained compliance for partnered agencies. Annual file auditing of 250+ agencies.
- Assisting other departments with volunteer shifts, and special events
- Maintained up-to-date records of all partner agreements and communications.
- Cultivated relationships with existing partners to ensure long-term success.
- Created detailed reports on partnership activities and outcomes for management review.
Volunteer and Customer Experience Manager
Mission House, Inc.
12.2021 - 10.2022
- Managing and scheduling all volunteers for coordinating cooked meals for clients and all other volunteering positions
- Includes preparing meals for about 50 clients at a time
- Working with upwards of 300 volunteers monthly
- Filling wherever needed, answer phone at front desk
- Provided assistance to staff in the daily operations of the organization.
- Organized and maintained records of volunteer hours and donations.
- Assisted with fundraising efforts, including event planning and donor outreach.
- Compiled reports on volunteer activities and accomplishments.
- Developed new ideas to increase volunteer recruitment and retention rates.
- Collaborated with other volunteers to create a positive work environment.
- Provided guidance and support to fellow volunteers during their shifts.
- Greeted visitors upon arrival at the office, answered phone calls, and responded to emails.
Front Desk Receptionist
Birch Island Veterinary Center
09.2020 - 08.2022
- Answering phone calls, making sure that vaccine records are up to date
- Checking clients in
- Scheduling for boarding, day care, and grooming appointments
- Collect for open invoices.
- Assisted Kennel Techs when necessary, helping care for various animals that were boarding with our facility.
Account Assistant
AUTOMOTIVE BROADCASTING NETWORK
01.2021 - 12.2021
- Input all accounts payable bills, answer phones when reception is unavailable
- Send out checks weekly, reconcile 5+ company credit cards
- Data entry, filing, making outbound calls in regards to accounts payable, as well as address and organize PO's
- I also use QuickBooks to input invoices.
Secretary/Receptionist
Bert Norman's Plumbing
10.2017 - 07.2020
- Answering incoming phone calls, schedule appointments while coordinating with technicians, data entry, filing papers, file for permits needed, making outbound calls in regards to accounts payable and accounts receivable, provide customer service, as well as address and organize PO's
- I also use QuickBooks to input invoices.
Education
High school or equivalent in College Readiness -
Yulee High School
Yulee, FL05.2017
Skills
- Data Entry
- Microsoft Word
- Customer Service Skills
- Microsoft Office
- Excel (1 year)
- Fundraising
- Office Management
- Volunteer Management
- Scheduling
- Event Planning
- Partnership development
- Digital communication
Certification
- Microsoft Word, 04/01/17 - Present
- Microsoft PowerPoint, 04/01/17 - Present
- CPR and First Aid Certified 02/2025
Personal Information
- Work Permit: Authorized to work in the US for any employer
- Relocation: Anywhere
Timeline
Community Engagement Manager
Beaches Habitat for Humanity
08.2024 - Current
Partnerships and Programs Manager
Feeding Northeast Florida
10.2022 - 08.2024
Volunteer and Customer Experience Manager
Mission House, Inc.
12.2021 - 10.2022
Account Assistant
AUTOMOTIVE BROADCASTING NETWORK
01.2021 - 12.2021
Front Desk Receptionist
Birch Island Veterinary Center
09.2020 - 08.2022
Secretary/Receptionist
Bert Norman's Plumbing
10.2017 - 07.2020
High school or equivalent in College Readiness -
Yulee High School
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