LAUREN EFFRON

Recruited back to my former company to serve as a Senior Sales Executive, specializing in high-level consultations with elite HGV owners, including multi-product HGV MAX clients. This role demanded rapid, expert analysis of complex ownership portfolios and the delivery of strategic, high-value upgrade recommendations within a 60-minute window. By mastering consultative sales techniques and navigating intricate financial details—such as deed equity, interest rates, down payments, and monthly commitments—I consistently rank among the top producers at the site.

Held a dynamic, multi-functional role supporting the launch of Disney’s newest high-end deeded real estate property at Disneyland. Responsibilities included lead generation, strategic marketing, in-person and phone-based sales presentations, contract processing, and member services. Excelled at upselling to existing members and delivering full product presentations to new prospects. Success in this position required nimbleness in adapting to an ever-changing schedule, sharp decision-making, proficiency with multimedia sales tools, and meticulous documentation of client interactions to ensure timely and effective follow-up.

• Vacation owner specialist who met with elite level owners to upgrade their current Marriott Vacation Club portfolio with an average sales price of $30k. Demonstrated products and features to customers, answered questions and overcame objections using critical listening skills during the ever-important Discovery phase of the process. Exceeded revenue goals every year including pivoting into virtual sales during the pandemic.

• Sales specialist hired and trained to sell the Hilton's first ever luxury urban-based vacation property in Washington DC in addition to all Hilton Grand Vacation resorts across the globe. Received award for top producer in 2018 and biggest increase in revenue year over year in 2017. Also worked as interim Team Leader first two quarters of 2019.

• Oversee all luxury accounts including hotels, tours and global opera companies.

• Responsible for building, selling and implementing customized partnership packages for cultural arts and travel clients.