Dynamic sales professional with a proven track record at Holland and Sherry Interiors, excelling in client relationship management and efficient order processing. Recognized for exceptional attention to detail and a customer-focused approach, I effectively coordinate with vendors to ensure timely project execution, driving repeat business and high client satisfaction. I am currently on track to double my numbers from the previous year.
Overview
8
8
years of professional experience
Work History
Sales Associate
Holland and Sherry Interiors
Atlanta, Georgia
07.2023 - Current
Manage a large client list with a focus on maintaining strong, long-term relationships and ensuring repeat business
Assist clients in showroom shopping, offering personalized guidance and product recommendations based on their design preferences
Respond promptly to client emails and phone calls, maintaining exceptional customer service standards
Generate detailed and accurate quotes for clients, ensuring clarity and transparency in pricing and terms
Coordinate with multiple vendors to secure products, track order statuses, and address any issues or delays
Oversee the entire order process from initial inquiry to final delivery, ensuring smooth execution and client satisfaction
Provide support to the manager on high-end, high-volume projects, catering to clients with specific needs and tight deadlines
Demonstrate exceptional attention to detail, ensuring all orders are processed accurately and meet client expectations
Sample Librarian
Holland and Sherry
Atlanta, GA
05.2022 - 07.2023
Supported the sales team by pulling and preparing material samples for client presentations and large-scale design projects
Maintained inventory of samples from 10+ vendors, ensuring consistent stock levels and showroom readiness
Responded to client inquiries regarding pricing and availability, delivering accurate and timely information.
Managed the organization and efficiency of the sample room, helping streamline day-to-day operations
Demonstrated strong initiative and reliability, contributing to smooth project execution and high client satisfaction
Recognized for growth and performance, leading to a promotion to the sales team after one year
Sample Librarian
Phillip Jeffries
Atlanta, Georgia
09.2020 - 05.2022
Pulled and presented wallpaper samples for clients, offering expert advice on color schemes, textures, and design options
Managed inventory, tracking new product lines and ensuring timely addition to stock
Assisted sales associates by preparing and packing materials for sales calls, streamlining the process for efficient client interactions
Collaborated with the sales team to address client inquiries and resolve issues related to proucts
Assisted in setting up promotional displays and coordinating product launches to maximize sales
Processed returns and exchanges, maintaining a high level of customer satisfaction
Monitored inventory levels and coordinated reordering processes to prevent stock shortages
Waitress
Suburban Tap
Marietta, GA
11.2017 - 07.2020
Gained strong interpersonal skills by working with a diverse range of customers and team members, enhancing my ability to communicate effectively across different personalities and backgrounds
Learned to remain patient, understanding, and solution-oriented, especially when handling high-stress situations or resolving customer concerns
Handled cash, credit card transactions, and balanced end-of-shift reports accurately
Recognized for reliability, punctuality, and a strong work ethic by management and peers
Trained and mentored new staff, sharing best practices and company standards to maintain consistent service quality
Anticipated guest needs and provided attentive service without being intrusive
Delivered exceptional customer service in a fast-paced dining environment, consistently receiving positive feedback and repeat customers
Education
High School Diploma -
Walton High School
Marietta
05-2017
Skills
Receptive
Fast-paced
Reliable
Organized
Customer-focused
Efficient
Empathetic
Driven
Word – Skilled in creating and formatting professional documents, reports, and templates
Excel – Experienced in using formulas, pivot tables, data entry, and basic data analysis
Outlook – Efficient in managing email communications, scheduling meetings, and organizing calendars