Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Executed record filing system to improve document organization and management.
Organized and updated schedules for executives.
Scheduled office meetings and client appointments for staff teams.
Sorted and distributed office mail and recorded incoming shipments for corporate records.
Prepared documents, reports and presentations for executives and board members using advanced software proficiencies.
Screened calls and emails and initiated actions to respond or direct messages for managers.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
Restocked supplies and placed purchase orders to maintain adequate stock levels.
Organized weekly staff meetings and logged minutes for corporate records.
Arranged rapid office equipment repair and maintenance with vendors.
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Processed travel expenses and reimbursements for executive team and senior management group.
Trained junior office staff in correct procedures and reporting requirements.
Managed invoicing and payment processing operations.
Insurance Coverage Specialists
Executive Administrative Assistant
01.2010 - 12.2015
Job overview
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Organized and updated schedules for executives.
Used software to coordinate meetings, appointments and tasks senior executives.
Handled scheduling for executive's calendar and prepared meeting agenda and materials.
Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
Scheduled appointments and handled calenders for senior leadership.
Prepared presentations, materials and documentation for use executives in meetings and engagements.
Seamlessly interacted with colleagues to plan and complete special projects.
Coordinated and booked airfare, hotel and ground transportation and prepared itinerary to facilitate successful trips.
Transcribed phone messages and relayed to appropriate personnel.
Updated executives on changing business needs by thoroughly documenting internal and client meetings.
Gathered documents, data and formulated analytics to prepare issues for discussion and reports for review.
Offered assistance, collaboration and clerical support to auditors throughout entire review process.
Wrote and enforced administrative procedure plans to reduce errors and prevent process delays.
Coordinated complex annual meeting involving multiple presenters, high number of global attendees, and robust budget encompassing livestream production, remote location arrangements and senior executive accommodations.
Investigated topics and produced concise summaries use.
Screened calls and emails and initiated actions to respond or direct messages for managers.