Summary
Overview
Work History
Education
Skills
Custom
Timeline
Generic

Lauren Elliott

Rockledge,FL

Summary

Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty offering several years of experience delivering friendly, prompt service to customers. Skillful in making personalized menu recommendations and managing closing duties. In-depth knowledge of pos system operations and food safety and sanitation regulations. Efficient Server known for productivity and ability to complete tasks swiftly.Energetic server with background in high-volume restaurant environments. Knows how to deliver superior guest service while maintaining professional rapport with team members.

Overview

3
3
years of professional experience

Work History

General Laborer

PM property solutions
Rockledge, FL
05.2023 - 07.2024
  • Cleaned tools, equipment, and work areas in order to maintain a safe and organized workspace.
  • Performed general maintenance duties such as painting walls or installing insulation.
  • Followed instructions from supervisors regarding specific tasks that needed to be completed.
  • Maintained clean, safe working environment by removing debris from job site prior to shift completion.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.

Server

Black Bear Diner
Ogden, Utah
01.2023 - 05.2023
  • Stayed informed about daily specials, new menu items, promotions.
  • Provided excellent customer service quickly and efficiently to ensure satisfaction.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Checked food before serving it to customers.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Operated POS terminals to input orders, split bills and calculate totals.

Server

Dennys Restaurant
Ogden, Utah
02.2022 - 01.2023
  • Addressed customer concerns promptly and effectively while maintaining a high level of professionalism at all times.
  • Resolved conflicts between customers or employees in a timely manner while following company guidelines
  • Assisted with training new servers on company policies and procedures as well as proper food handling techniques.
  • Developed positive relationships with regular customers through friendly conversation.
  • Bussed tables as needed during peak hours.
  • Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.

Service Champion

Taco Bell
Rockledge, FL
05.2024 - 08.2024
  • Operated drive-thru window efficiently to ensure fast order processing times.
  • Managed multiple tasks simultaneously while maintaining a high level of efficiency and accuracy.
  • Assisted with the maintenance of store cleanliness including sweeping floors and wiping down counters.
  • Followed all safety protocols while operating restaurant equipment like fryers or grills.
  • Maintained knowledge of current menu items and prices

Education

High School Diploma -

Bensalem Twp High School
Bensalem, PA
05-2006

Skills

  • Safe Food Handling
  • POS operation
  • Suggestive Selling
  • Positive and professional
  • Strong Work Ethic
  • Effective customer upselling
  • Order Accuracy
  • High-volume dining
  • Exceptional customer service
  • Problem-Solving
  • Analytical Thinking
  • Teamwork and Collaboration
  • Time management abilities
  • Multitasking
  • Adaptability

Custom

References available upon request.

Timeline

Service Champion

Taco Bell
05.2024 - 08.2024

General Laborer

PM property solutions
05.2023 - 07.2024

Server

Black Bear Diner
01.2023 - 05.2023

Server

Dennys Restaurant
02.2022 - 01.2023

High School Diploma -

Bensalem Twp High School
Lauren Elliott