Summary
Overview
Work History
Education
Skills
Timeline
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Lauren Elliott

Mount Ephraim,NJ

Summary

Property management professional with a strong record in optimizing operations and enhancing guest services. Proven expertise in revenue growth strategies and efficient management practices. Recognized for effective budget management and successful tenant engagement initiatives. Skilled in maintaining high property standards and overseeing vendor projects to drive organizational success.

Overview

10
10
years of professional experience

Work History

Property Manager

Arts and Crafts Holdings
Philadelphia, PA
06.2021 - Current
  • Managed tenant and vendor relations to ensure satisfaction and retention across residential and commercial properties.
  • Coordinated maintenance activities to uphold property quality standards.
  • Conducted regular inspections to identify and address maintenance needs proactively.
  • Maintained financial records and efficiently managed budgets for 10+ properties.
  • Established and implemented goals focused on tenant satisfaction, property maintenance, and financial objectives.
  • Resolved tenant disputes using effective communication strategies.
  • Collaborated with construction crews to complete development projects, tenant fit-outs, and building improvements successfully and within budget.
  • Liaised between construction manager and tenants during suite build-out phase.

Property Manager

Galman Group-GM Holdings
Newark DE, Philadelphia Pennsylvania
01.2016 - 05.2021
  • Developed systems to enhance tenant satisfaction and engagement across properties.
  • Conducted strategic property showings to facilitate leasing of commercial and residential spaces.
  • Oversaw vendor projects, ensuring adherence to all contractual obligations.
  • Coordinated with construction teams to verify completion of punchlist items after project turnover.
  • Managed utility services for all properties, ensuring consistent functionality.
  • Streamlined rent collection processes to bolster financial stability of properties.
  • Led a staff of more than five employees, optimizing workflow and enhancing team productivity.

Leasing Consultant- Assistant Property Manager

Galman Group
Newark, Delaware
03.2015 - 03.2016
  • Assisted clients in selecting rental properties tailored to specific needs and preferences.
  • Processed lease applications and conducted thorough background checks on prospective tenants.
  • Coordinated property showings, maintaining an organized schedule for viewings.
  • Developed marketing materials to effectively promote available units and attract renters.
  • Responded promptly to tenant inquiries, ensuring high-quality customer service support.
  • Collaborated with maintenance teams to address repair requests efficiently and effectively.
  • Prepared lease agreements, collected security deposits, and managed rent payments from tenants.
  • Facilitated eviction proceedings for delinquent tenants by representing management team in court.

Education

Some College (No Degree) - Marketing And Business Management

University of Delaware
Newark, DE

Skills

  • Budget management
  • Customer service
  • Payment collection
  • Yardi systems
  • Vendor negotiations
  • Task prioritization

Timeline

Property Manager

Arts and Crafts Holdings
06.2021 - Current

Property Manager

Galman Group-GM Holdings
01.2016 - 05.2021

Leasing Consultant- Assistant Property Manager

Galman Group
03.2015 - 03.2016

Some College (No Degree) - Marketing And Business Management

University of Delaware

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