Consistently exceed sales quotas by understanding client needs, suggesting tailored solutions, and building lasting client relationships
Developed a dedicated client base through proactive engagement and personalized styling assistance, enhancing customer loyalty and retention
Oversee high-volume transactions with attention to detail, ensuring accuracy and a seamless client experience
Drive customer satisfaction by consistently delivering above and beyond service, fostering repeat business and referrals
Event Coordinator
Laughing Monk Brewing Company
08.2022 - 08.2024
Coordinated and facilitated corporate events, with non-profit and sports teams, including team-building activities and client appreciation events
Cultivated strong relationships with clients by serving as their dedicated point of contact, efficiently translating their event visions into reality while ensuring their complete satisfaction
Managed all financial aspects of events, including collecting deposits, processing payments, and maintaining budgets to ensure profitability
Utilized the local market to identify potential clients and partners, contributing to the brewery's increased community presence and revenue growth
Sales Associate
Orangetheory Fitness
05.2019 - 08.2021
Proactively engaged and provided personalized guidance to an average of 120 clients daily in selecting workout plans and membership options, fostering a strong relationship and trust with clients
Demonstrated proactive commitment by staying up-to-date of the latest sales offerings at Orangetheory, effectively leveraging this knowledge to enroll an average of 15 new members monthly through strategically implemented loyalty programs
Collaborated with the marketing team to promote special events, challenges, and promotions to both existing and potential members which included participating in community outreach efforts and attending local events
Fostered and managed a database of leads and prospects, regularly following up to nurture relationships and convert leads into paying members, utilizing CRM softwares to track and prioritize leads, ensuring no potential sales opportunities were missed