Lauren Faccone
Hamilton,NJ
Summary
Orderly and committed Administrative Assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Overview
16
16
years of professional experience
Work History
Administrative Assistant
Party Perfect Rentals
Farmingdale, NJ
04.2017 - Current
- Creating weekly spreadsheets using excel.
- Printing and organizing contracts.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Conducted research online utilizing search engines such as Google or Yahoo!.
- Handled confidential documents in an organized fashion according to established protocol.
- Answered questions from customers regarding products and services offered by the company.
- Managed database systems containing customer contact information.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Provided secretarial and office management support while building cooperative working relationships.
- Responded effectively to sensitive inquiries or complaints.
- Directed customer communication to appropriate department personnel.
- Inputted data into various software programs accurately and efficiently.
- Coordinated and managed vendors for events, ensuring all vendor requirements were met in a timely fashion.
- Updated payroll system with new hire information including benefits deductions.
- Identified, evaluated and monitored trends in social media platforms.
- Engaged with followers through comments, messages and other online interactions.
- Monitored competitor activity across multiple channels and identified key insights.
Customer Service, Retail Associate
Lux Beauty
Red Bank, NJ
01.2014 - 04.2017
- Assist customers with product selection and education
- Receiving inventory checking accuracy against purchase orders
- Executing Wholesale orders to salons
- Administrative support on emails, and vendor communication and ordering
- Social Media support, marketing support and development of tactical campaigns to drive store traffic.
Cashier/Customer Service/Food Prep
Panera Bread
Shrewsbury, NJ
08.2008 - 12.2015
- Associate Cashier, food prep, and catering services
- Promoted to Associate Trainer
- Engaged in training new associates on food prep, cash register, customer engagement and catering support and phone support.
- Greeted customers and answered any questions they had about the store's products and services.
Education
Red Bank Regional High School
Little Silver, NJ06-2010
Skills
- Data Entry
- Product Knowledge
- Account Updating
- Inbound and Outbound Calling
- Data Collection
- Follow-Up Skills
- Client Relations
- Customer Education
- Microsoft Outlook
- Administrative Support
- Customer Service
- Account Management
- Filing
- Proposal Writing
- Excel Spreadsheets
- Photo and Video Editing
- Content Creation
- Adaptability and Flexibility
- Time Management
- Task Prioritization
- Stress Tolerance
Timeline
Administrative Assistant
Party Perfect Rentals
04.2017 - Current
Customer Service, Retail Associate
Lux Beauty
01.2014 - 04.2017
Cashier/Customer Service/Food Prep
Panera Bread
08.2008 - 12.2015
Red Bank Regional High School
Similar Profiles
MASON HILLMASON HILL
Warehouse Worker at Party Perfect Linen & Event RentalsWarehouse Worker at Party Perfect Linen & Event Rentals
Chad WilleyChad Willey
Warehouse Inventory Clerk at Party Pros All Party RentalsWarehouse Inventory Clerk at Party Pros All Party Rentals
Lakeshi PerryLakeshi Perry
Main Bartender at Party Event Planning & Party Supply RentalsMain Bartender at Party Event Planning & Party Supply Rentals